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Discussion topic: No Live Channels/Channels freezing on Glass & Stream 4/6
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Message posted on 04 Jun 2023 12:54 PM
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Re: No Live TV on Sky Stream Puck
Trust me a new puck won't work its not a puck issue it's just a fob off to buy them more time, they replaced mine and even told me I had to pay for sky boost so I could hardwire the pucks, received my boost and guess what? It has no ethernet port to hardwire!! So I'm now paying more each month for something I don't need and my download speed on puck was already 170mbs before boost, can't believe they are still selling this service when they know dam well its flawed!! 2 pucks &65" glass and can't watch TV I pay for....joke
Message posted on 04 Jun 2023 12:55 PM
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Re: No Live Channels/Channels freezing on Glass & Stream 4/6
Some of my channels are back now. At least F1 is back.
Message posted on 04 Jun 2023 12:56 PM
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Re: No Live Channels/Channels freezing on Glass & Stream 4/6
@Coopie wrote:
Some of my channels are back now. At least F1 is back.
As is Tennis on Eurosport 4k if anyone was wanting to watch.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 04 Jun 2023 12:56 PM
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Unable to access Sky Glass
After selecting progrmme it starts for about 10 seconds than starts buffering again until in eventually shuts programme leaving either a blue screen or tech fault on programme on all channels. Wish I'd never changed
Message posted on 04 Jun 2023 12:57 PM
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Re: No Live Channels/Channels freezing on Glass & Stream 4/6
Glass working!
Message posted on 04 Jun 2023 12:58 PM - last edited: 04 Jun 2023 12:59 PM
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Re: Unable to access Sky Glass
@Ferncat There is on outage at the moment however channels now seem to be coming back, I would turn off the TV using the remote and try again.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 04 Jun 2023 12:59 PM
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Re: No Live Channels/Channels freezing on Glass & Stream 4/6
It's back working for now. Might get to watch the F1 after all.
Message posted on 04 Jun 2023 01:02 PM
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Re: Programme stops and message 'wait uploading' appears on all channels
@Dwab I have merged your post to this existing thread in the Glass/Stream forum that is discussing the same issue
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 04 Jun 2023 01:07 PM
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Re: Programme stops and message 'wait uploading' appears on all channels
All back working now. Cheers
Message posted on 04 Jun 2023 01:12 PM
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Re: None of my live channels are working
Working now, thank god!!
Message posted on 04 Jun 2023 01:13 PM
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Re: No Live Channels/Channels freezing on Glass & Stream 4/6
Had this crap for 6 months now, technocal support are a waste of time. One chap tried to argue with me that I didn't understand how WiFI worked, too many devices connected to the router. So I cleared off all devices, switched them off and yup still sky Glass kept locking up.
Message posted on 04 Jun 2023 01:13 PM
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Re: No Live Channels/Channels freezing on Glass & Stream 4/6
I got all mays bill paid and looks like I'll be asking for June too at this rate.
Shambles
Message posted on 04 Jun 2023 01:17 PM
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Re: No Live Channels/Channels freezing on Glass & Stream 4/6
The issue seems to have been reolsved from the posts we are receiving
Thanks for your patience.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 04 Jun 2023 01:19 PM
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Re: No Live Channels/Channels freezing on Glass & Stream 4/6
Good thanks u for all ur help
Message posted on 04 Jun 2023 01:33 PM
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Re: Sky Glass is Rubbish
@Tim+Adams I would like to be able to say that it is just todays outage/issue but I have had that message every day since getting the telly about 2 weeks ago and always have to turn of and back on at mains to try to get it to work until it happens again.
Just don;t understand how apps and streaming seem ok but tv is the nightmare?
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