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Discussion topic: No Live Channels/Channels freezing on Glass & Stream 4/6

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This message was authored by Redderz27 This message was authored by: Redderz27

Re: No Live TV on Sky Stream Puck

@Lamon 

 

Trust me a new puck won't work its not a puck issue it's just a fob off to buy them more time, they replaced mine and even told me I had to pay for sky boost so I could hardwire the pucks, received my boost and guess what? It has no ethernet port to hardwire!! So I'm now paying more each month for something I don't need and my download speed on puck was already 170mbs before boost, can't believe they are still selling this service when they know dam well its flawed!! 2 pucks &65" glass and can't watch TV I pay for....joke

This message was authored by Coopie This message was authored by: Coopie

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Some of my channels are back now. At least F1 is back.

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Posted by a Superuser, not a Sky employee. Find out more

@Coopie wrote:

Some of my channels are back now. At least F1 is back.


As is Tennis on Eurosport 4k if anyone was wanting to watch.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Ferncat This message was authored by: Ferncat

Unable to access Sky Glass

After selecting progrmme it starts for about 10 seconds than starts buffering again until in eventually shuts programme leaving either a blue screen or tech fault on programme on all channels. Wish I'd never changed

This message was authored by vanzan2015 This message was authored by: vanzan2015

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Glass working!

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Unable to access Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Ferncat  There is on outage at the moment however channels now seem to be coming back, I would turn off the TV using the remote and try again.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Shane7355 This message was authored by: Shane7355

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

It's back working for now. Might get to watch the F1 after all.

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Programme stops and message 'wait uploading' appears on all channels

Posted by a Superuser, not a Sky employee. Find out more

@Dwab  I have merged your post to this existing thread in the Glass/Stream forum that is discussing the same issue

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Khibbert This message was authored by: Khibbert

Re: Programme stops and message 'wait uploading' appears on all channels

All back working now. Cheers

This message was authored by Barko1972 This message was authored by: Barko1972

Re: None of my live channels are working

Working now, thank god!!

This message was authored by Maxzed This message was authored by: Maxzed

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Had this crap for 6 months now, technocal support are a waste of time. One chap tried to argue with me that I didn't understand how WiFI worked, too many devices connected to the router. So I cleared off all devices, switched them off and yup still sky Glass kept locking up.  

This message was authored by Redderz27 This message was authored by: Redderz27

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

@Auntieannie 

 

I got all mays bill paid and looks like I'll be asking for June too at this rate.

Shambles

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Posted by a Superuser, not a Sky employee. Find out more

The issue seems to have been reolsved from the posts we are receiving

 

Thanks for your patience.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by bertierules This message was authored by: bertierules

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Good thanks u for all ur help 

This message was authored by JayCamp This message was authored by: JayCamp

Re: Sky Glass is Rubbish

@Tim+Adams I would like to be able to say that it is just todays outage/issue but I have had that message every day since getting the telly about 2 weeks ago and always have to turn of and back on at mains to try to get it to work until it happens again.

Just don;t understand how apps and streaming seem ok but tv is the nightmare?

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