Sorry, because of a technical issue, you're currently experiencing a limited service. Please be....

[NIAndy]

My Sky Glass TV is currently displaying the error message; sorry because of a technical issue you're currently experiencing a limited service. please be assured that we're working hard to fix the problem. 
I have checked and there are no service issues. 
I have turned router and tv both off at mains. 

any other solutions??

Moderator note: subject of thread updated to better reflect the error message

[Sk6]

I'm having the exact same issue right now too. No issues with our router etc but apparantly no issues with sky in our area 🤣

[AndyPincherle]

I have the same error on 3 sky stream devices ! Internet is working on other devices.

[Sk6]

Yeah we are the same. Just sky glass tv that won't work but our phones etc are all fine.

[Craigie76]

Same for me. 😞

[KevNewMedia]

Hi Everyone

Thank you for highlighting this problem.

We have this problem under investigation with our support teams.  We'll get back to you as soon as we can.

EDIT: I'm marking the thread as answered, so it's easy for people to find the most up to date information.

[skovdahl79]

I had the same when I turned one of our pucks on. But, using voice control I've been able to watch live tv and open apps. 

[Barrowboy63]

Same here with two stream pucks. Cambs / Norfolk border. 

[Deedee36]

This issues has been passed to relevant department for investigation.In the mean time you can still use voice search to play a specific channel or open any apps.

[InFlux]

Yep I also have the same issue and can only assume it's a Sky tech issue as I've rebooted router and unplugged and restarted Sky Glass unit a couple of times. For me the frustrating thing about this is it's completely useless. I have a firestick plugged in to a hdmi port and I can't even access that. Poor show that because of a Sky fault I cannot use the TV for anything. It's like being in the dark ages again. Why disable the whole thing because if a technical fault at Skys end?

[TimmyBGood]

---

@InFlux wrote:
Why disable the whole thing because if a technical fault at Skys end?

---

Presumably because the Glass GUI is itself delivered as a Sky service: that's a distinct disadvantage of this platform compared to a 'normal' smart TV with a more traditional onboard OS.

[Ed015107]

Sky glass says technical issue and won't let me on anything not even apps broadband/WiFi is fine so it's not that.

[Deedee36]

@InFlux I know it's not ideal but have you tried to voice search hdmi 1,2,3 that should launch the hdmi port for you 

[InFlux]

So rather than just displaying a unhelpful error message why not tell us that on screen? I wasn't aware you could still use the voice commands to access other apps.

[JLX25]

I'm having the same issue on both Sky Glass and puck in Leeds since this morning.

Tried numerous reboots of Glass tv and the hub. 

What is going on?