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Discussion topic: Can’t recieve calls on both my sky mobiles
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Message posted on 01 Jun 2023 02:06 PM
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Re: I cannot receive incoming calls
Yes mine stopped accpting incoming calls a few hours ago, but everything else including outgoing is all fine.
Just get a message blah blah 48 hrs sort out !!! Not great when its your business sales number
Message posted on 01 Jun 2023 02:27 PM
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Re: Can’t recieve calls on both my sky mobiles
Hi @Clareridds thanks for the info- please post an update and more information urgently. I am waiting for a call from the hospital, i desperately need my phone to be working.
Message posted on 01 Jun 2023 02:28 PM
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Re: Can’t recieve calls on both my sky mobiles
We've fixed the issue affecting calls (earlier today)*
Our service levels are now back to normal, but we'll make sure we keep an eye on things. Sorry if this caused you any problems, thanks for bearing with us.
Updated 14:09 (refreshed hourly). Recent faults might not show yet.
Doesn't seem to be fixed!
Message posted on 01 Jun 2023 02:28 PM
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Re: Can’t recieve calls on both my sky mobiles
The post marked as the answer has recently been updated.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 01 Jun 2023 02:31 PM
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I can make calls on my phone but I’m not receiving them
I can make calls on my phone but I’m not receiving them
Message posted on 01 Jun 2023 02:32 PM
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Re: Can’t recieve calls on both my sky mobiles
Has anyone let the news stations know?
Message posted on 01 Jun 2023 02:34 PM
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Re: I can make calls on my phone but I’m not receiving them
Me too!
When people try to phone me, it goes straight to an engaged tone.
Message posted on 01 Jun 2023 02:35 PM
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Calls
I'm unable to receive calls
Message posted on 01 Jun 2023 02:37 PM
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Re: Calls
@Rhea+BJ There is currently a known issue under investigation by sky, see the marked answer for latest update
Also see
https://www.sky.com/help/servicestatus
The above link may be inaccurate or may not yet show the latest information but should soon be updated to reflect current position
Message posted on 01 Jun 2023 02:38 PM
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Re: Can’t recieve calls on both my sky mobiles
IF the status page has been up to date I wouldn't now have to wait for another doctors appointment in 25 days time!
Mobile service needs to be so muich better and incident managment needs a full review!
Message posted on 01 Jun 2023 02:40 PM
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Re: Not receiving calls
I've just realised my galaxy s10 is not receiving calls
Message posted on 01 Jun 2023 02:41 PM
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Re: Can’t recieve calls on both my sky mobiles
@hi+mick There is currently a known issue under investigation by sky, see the marked answer for latest update
Also see
https://www.sky.com/help/servicestatus
The above link may be inaccurate or may not yet show the latest information but should soon be updated to reflect current position
Message posted on 01 Jun 2023 02:42 PM
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Re: Can’t recieve calls on both my sky mobiles
Service status is incorrect and not up to date
Message posted on 01 Jun 2023 02:46 PM - last edited: 01 Jun 2023 02:47 PM
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Re: Can’t recieve calls on both my sky mobiles
@CJMH wrote:Service status is incorrect and not up to date
@CJMH My post and the marked answer does clearly indicate the service status is inaccurate and not up to date, hopefully it will be updated soon
Message posted on 01 Jun 2023 02:51 PM
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Re: Phone not
Are there any updates on the sky network?
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