BST TIME CHANGE PLEASE READ!!!

[Anonymous]

That's a bit of a nasty reply - I'm am a sole carer for my 93yr old Dad who has dementia - sorry, you feel the need to upset me further.

[Wayne+Mahy]

@StephenSky  what a sad little life you lead Stephen, my mum is 70 years old been a member for sky for the best part of 30 years she is paying £58 a month and can't even record the programs she likes to watch. Again STEVEN.... WHEN SHE TRIES TO RECORD SOMETHING IT RECORDS HALF OF ONE PROGRAM AND HALF OF THE OTHER! 

[StephenSky]

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@Wayne+Mahy wrote:

@StephenSky  what a sad little life you lead Stephen, my mum is 70 years old been a member for sky for the best part of 30 years she is paying £58 a month and can't even record the programs she likes to watch. Again STEVEN.... WHEN SHE TRIES TO RECORD SOMETHING IT RECORDS HALF OF ONE PROGRAM AND HALF OF THE OTHER! 

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My mum is 84 years old and currently recovering from a stroke - you want to swap notes?

[Wayne+Mahy]

Is she struggling to record her programs on sky? Because if she isn't then there is no comparison!

[SkyP123]

So Mr Oracle, 1) Where is this Status Page?  the thread is 33+ pages long.  Dont expect me to read that.  Why not just send out an email to customers?  I get enough marketing emails from Sky anyway.   2) Oh...Why was this firmware not tested by the IT team before the clock change?  No excuse.

[Scart]

I was just asking generally hoping someone from sky will respond. 🥴

[SkyP123]

Whatever you say, it's still poor customer service.

[STC1966]

Yep - mine too !!!

Suppose it's just a case of sit back, wait and enjoy the ride......

[StephenSky]

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@Scart wrote:

I was just asking generally hoping someone from sky will respond. 🥴

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Someone from Sky has already responded numerous times on this thread, you can't expect them to do it everytime someone hops on and asks the same question again, and again, and again...

[rscott]

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@SkyP123 wrote:

So Mr Oracle, 1) Where is this Status Page?  the thread is 33+ pages long.  Dont expect me to read that.  Why not just send out an email to customers?  I get enough marketing emails from Sky anyway.   2) Oh...Why was this firmware not tested by the IT team before the clock change?  No excuse.

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If you Google " sky status tv" then the status page is the first result. 

https://www.sky.com/help/servicestatus/service-checker/tv

[YamYam+Adjacent]

You have omitted this effects what is shown on the TV Guide. The guide is also one hour ahead on the box though through the phone the TV guide is showing correctly. 

[StephenSky]

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@Wayne+Mahy wrote:

Is she struggling to record her programs on sky? Because if she isn't then there is no comparison!

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Sadly her brain cannot currently cope with the complexity of the Sky remote, have bought her this temporarily, and I look forward to when she can use her TV properly again...

[Mark39]

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@Gail+Susan wrote:

My sky hd+ is still showing the wrong time is anyone else still having this problem,

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Seriously?😁

There's 34 pages here of others complaining about the same issue...

[STC1966]

It really is the end of the world for some....

...stuff the COP26 conference, my Sky EPG is an hour off...!!!

[KJUYTBCDER]

IMPORTANT NOTICE

Honestly, this is not really the end of the world. It's just a slight inconvenience. You can still watch and record Corrie.