BST TIME CHANGE PLEASE READ!!!

[StephenSky]

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@Geoff+67 wrote:

Clock still wrong 05/11, I thought it was being sorted yesterday. 

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See previous post - if you're not on latest software update, you may simply need to force a manual update...

[Gaza+24]

Programme guide still stuck on BST.

?????????????

[caesarome]

As stated above @Gaza+24 you will need to update the software yourself to fix this as per this link:

https://www.sky.com/help/diagnostics/updating-sky-box/updating-software-sky-plus-hd

[SACrossley]

Fed up... Sky time still incorrect.  Its a disgrace and must surely be contrary to trades description as promised programs fail to record. .

For goodness sake do something . 

[Mark39]

@SACrossley you've obviously missed the two enormous threads on this subject, both of which contain the means to resolve it. I've added your post to one of them - see the post immediately before yours which explains what to do.

[caesarome]

@SACrossley 

You have also missed the numerous posts that explain how you can now download the software to your box to fix this yourself. There is one from me in the post above yours, do this and it will be fixed.

The faulty time didn't stop the programs from recording as my boxes worked perfectly throughout these last few days recordings wise.

[SACrossley]

Yes, but we have tried that and we lose everything ! Had someone here but they said it's only Sky that can change it . We are also old !! And not very savvy !! 

[caesarome]

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@SACrossley wrote:

Yes, but we have tried that and we lose everything !

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You shouldn't lose anything by turning the box off and when turning it back on holding down the backup button on the top of it until you see the updating message appear then you can release the backup button.

[SACrossley]

Well.ours  haven't . 

[Mark39]

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@SACrossley wrote:

Well.ours  haven't . 

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Follow the instructions for manually updating.

[Rosie+D]

Not everyone is able to this, I'm disabled, live alone and certainly could get myself into the position needed to access the sky box. Even if I did I wouldn't be able to get up again!

not all people have the same abilities please be considerate.

luckily for me my box did update!

[SKY1992bf]

@SACrossley  What's the version number of your box

Press services button then go settings-system details 

[Annie+UK]

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@Rosie+D wrote:

Not everyone is able to this, I'm disabled, live alone and certainly could get myself into the position needed to access the sky box. Even if I did I wouldn't be able to get up again!

not all people have the same abilities please be considerate.

luckily for me my box did update!

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If people are not physically able to perform the update then they should be able to get a friend/neighbour/carer to help them out

The vast majority of people on these forums are able to perform this task we cannot guess someones ability

[SACrossley]

I have no idea ..  its sky + that's all I know. Where do I find the number? 

[Annie+UK]

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@SACrossley wrote:

I have no idea ..  its sky + that's all I know. Where do I find the number? 

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See question Q08 in my Sky+ FAQ