If anyone here is like me, they're used to checking the time by looking at the Sky clock and used to answering the question "when is my program on?" by looking at the Sky planner timeline. And under normal circumstances the information gleaned from the Sky interface reliably matches real time.
Currently, and until Sky fix this, that effortless way of reading the Sky interface doesn't work; new and extra thinking is needed. The information given by the Sky clock or Sky planner timeline has to be reduced by one hour before us humans use the information to make real time decisions. If the Sky clock says 12:00, it actually means 11:00 real time. If the Sky timeline says a show starts at 8pm (and the recording is set to start at 8), it will actually correctly start at 7pm real time (and the recording will correctly start at 7 real time).
(I appreciate some have reported this is not working correctly for their recordings and reminders.)
Having to unexpectedly spend extra time thinking can cause uncertainty, anxiety and difficulty, depending on current personal circumstances. Some see it as no big deal, some as inconvenient, and others as extremely irritating (and want Sky to feel their pain). Coming to a forum to share feelings, worries, and information and to seek advice and reassurance is simply a human in need of other humans during a period of disruption to their normal daily ways of doing things. I don't think it's fair nor helps to call others foolish, stupid, lazy, unintelligent, or to mock and ridicule them with sarcasm.
For what it's worth I'd rather not have to think to watch TV, but here we are. Mistakes are human and the person or team responsible will be wiser and more expert for this experience, and that growth is a silver lining. I try not to jump to conclusions about Sky's motives nor competence nor what this should cost them. I simply don't know.
Perhaps someone should change the thread subject to include the lastest update 😉
