The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
31 Oct 2021 08:52 AM
Time has not changed on sky. Clock one hour ahead!!!
31 Oct 2021 08:53 AM
Thanks for the information.
31 Oct 2021 08:54 AM
Still no update as of 0855 GMT. Are Sky on the case? Thanks.
31 Oct 2021 08:55 AM
Don't need to "get a grip" was asking checking to make sure it wasn't just my box being faulty.
31 Oct 2021 08:57 AM
Not the end of the world just annoying!
31 Oct 2021 09:01 AM
Yes, same for mine. Now 0900 and still reading 1 hour ahead. Hope Sky doing something about this please?
31 Oct 2021 09:03 AM
SKY+UPDATE - INCORRECT TIME SHOWING IN SKY GUIDE
We are aware that some customers with Sky+ boxes are seeing British Summer Time shown in the Sky Guide this morning following the overnight seasonal clock change.
We are investigating how to correct this. We have verified that the impact appears limited to the wrong time being shown in the clock. Watching live TV, recordings, and downloading and playing On Demand appear to be working correctly
This doesn't affect customers with Sky Q and Sky Glass
31 Oct 2021 09:03 AM
Scheduled recordings are in BST (i.e. 1 hour "ahead")
Box is running in BST
2 wrongs = 1 right (probably!)
Recordings should be OK
31 Oct 2021 09:05 AM
SKY+UPDATE - INCORRECT TIME SHOWING IN SKY GUIDE
We are aware that some customers with Sky+ boxes are seeing British Summer Time shown in the Sky Guide this morning following the overnight seasonal clock change.
We are investigating how to correct this. We have verified that the impact appears limited to the wrong time being shown in the clock. Watching live TV, recordings, and downloading and playing On Demand appear to be working correctly
This doesn't affect customers with Sky Q and Sky Glass
31 Oct 2021 09:13 AM
SKY+UPDATE - INCORRECT TIME SHOWING IN SKY GUIDE
We are aware that some customers with Sky+ boxes are seeing British Summer Time shown in the Sky Guide this morning following the overnight seasonal clock change.
We are investigating how to correct this. We have verified that the impact appears limited to the wrong time being shown in the clock. Watching live TV, recordings, and downloading and playing On Demand appear to be working correctly
This doesn't affect customers with Sky Q and Sky Glass
31 Oct 2021 09:13 AM
I can only suggest everyone takes a list of their recordings for the next 24/48hr and just checks the box to see if the proper programme has been recorded..or go into catch up and record it after the event.
31 Oct 2021 09:13 AM
My sky is still showing summertime times, (one hour out)
31 Oct 2021 09:20 AM
My time has not updated on sky
31 Oct 2021 09:20 AM
SKY+UPDATE - INCORRECT TIME SHOWING IN SKY GUIDE
We are aware that some customers with Sky+ boxes are seeing British Summer Time shown in the Sky Guide this morning following the overnight seasonal clock change.
We are investigating how to correct this. We have verified that the impact appears limited to the wrong time being shown in the clock. Watching live TV, recordings, and downloading and playing On Demand appear to be working correctly
This doesn't affect customers with Sky Q and Sky Glass
31 Oct 2021 09:20 AM
Come on sky get ýour finger out and sort the time on the boxes out. We pay enough for this service and it shouldn't happen. Guess it'll be blamed on WFH like everything else. Shoddy service.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.