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This discussion topic has been answered Discussion topic: when does my contract end

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This message was authored by: PATRICK+ROGERS

when does my contract end

when does my contract end


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This message was authored by: SKY1992bf Answer

Re: when does my contract end

Posted by a Superuser, not a Sky employee. Find out more

@PATRICK+ROGERS It is your minimum term that expires and not the contract itself (unless you physically contact Sky to cancel by giving the required notice). Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts#M1014

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/tv#M1014 or
https://www.sky.com/hub/tv#M1014

Alternatively find your first bill in your account and count a further seventeen of them (from either when you first joined or last renewed) as contracts are 18 months in length

https://www.sky.com/myaccount/bill/previous


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SKY1992bf Answer

Re: when does my contract end

Posted by a Superuser, not a Sky employee. Find out more

@PATRICK+ROGERS It is your minimum term that expires and not the contract itself (unless you physically contact Sky to cancel by giving the required notice). Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts#M1014

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/tv#M1014 or
https://www.sky.com/hub/tv#M1014

Alternatively find your first bill in your account and count a further seventeen of them (from either when you first joined or last renewed) as contracts are 18 months in length

https://www.sky.com/myaccount/bill/previous


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

This message was authored by: KT10

Re: when does my contract end

Thanks but I stilll cannot find the contract end date anywhere! It was a 24 month contract

This message was authored by: MightyQuinn

Re: when does my contract end

Posted by a Superuser, not a Sky employee. Find out more

@KT10 wrote:

Thanks but I stilll cannot find the contract end date anywhere! It was a 24 month contract


Hi @KT10   Simply go to sky.com and click on My Products. You should note that your contract will not end until you give the required 31 days notice. I assume that you mean your minimum term. My Products will show "Offer ending" dates which is the end of the minimum term.

This message was authored by: PandJ2020

Re: when does my contract end

Posted by a Superuser, not a Sky employee. Find out more

@MightyQuinn wrote:

My Products will show "Offer ending" dates which is the end of the minimum term.

@KT10  If products do not have a date on them then they are 'out of contract', i.e. they do not have a minimum term and notice can be given...

I am just another Sky customer and my views are my own even if you don't like the answers
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