Hi, as you can all appreciate, the chat isn't the best and speaking to someone is frustrating as they now just follow a script so little better than the virtual assistant.
i currently am out of contract and resent fixing for two years. however does anyone know if i can just fix a contract on the broadband element alone? TIA
Hi, as you can all appreciate, the chat isn't the best and speaking to someone is frustrating as they now just follow a script so little better than the virtual assistant.
i currently am out of contract and resent fixing for two years. however does anyone know if i can just fix a contract on the broadband element alone? TIA
@mlc100 yes you can whilst both are shown on the same account they are independent of each other contract wise
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Thanks for that. i called them back and basically i can't get any deal on broadband. am on superfast and they don't have fibre in my area. bit frustrating as they are charging an inflated price for the ultra fast when the fibre is almost half the price for more speed. the only other fastest in my area is VM and i moved from them to Sky as the service was dreadful.
At least this chap was reasonably helpful and i reduced costs on Netflix and will road test whether or not to reinstate UHD as we have a new 4K TV.
Posted by a Superuser, not a Sky employee. Find out more
Do what i did, ring sky and ask to speak to the retention team, i have gigafast broadband with sky and instead of paying £59 month i got a 24 month contract through them at £43 a month
i think the problem is that i can't get anything faster than what i already have. however retentions might be able to reduce the current cost so i will give it a go.
Posted by a Superuser, not a Sky employee. Find out more
That why I phoned them so i could get my bill reduced, also got my sky steam bill reduced for 2 years aswell should be £103 a month but now my new 2year contract is £70 a month for my steam package, altogether i should be paying £162 a month for both broadband and stream but i am paying £113 a month broadband and stream thanks to the retention team
