problem finding right phone number

[suter85]

i need a free phone number for sky i treied the one online but it doent exist saying i  entered an in correct number does anyone knoiw the right number i can use

[GD1]

@suter85   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[MarkGoldsmith]

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number.

If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

[Mark39]

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@suter85 wrote:

i need a free phone number for sky i treied the one online but it doent exist saying i  entered an in correct number does anyone knoiw the right number i can use

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There isn't a freephone number.

Calls to Sky are free if you have Sky Talk or Sky Mobile. Otherwise they might be included in any call package you might have.

[suter85]

i dont havre alandline and that number isnt free

[suter85]

i have usecd a free phoner number before i just lost it

[GD1]

@suter85  As advised Sky don't have a freephone number, the only numbers are the ones provided.

[Daniel0210]

@suter85 

There is no freephone (ie: 0800) number. The 0333 number via the link provided is normally an inclusive call for most UK mobile providers, so similar to calling an 01 or 02 number. If you're in the Republic of Ireland the 0818 number is chargeable. 

[Chloe-W22 · Accepted solution]

Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Community users?

Or you can create your own Community discussion by 🌟clicking here🌟

[Yvonne-123]

How do I actually talk to someone 

[Daniel0210]

@Yvonne-123 

Unless it's something we can help with, from a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.