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Discussion topic: problem finding right phone number

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This message was authored by suter85 This message was authored by: suter85

problem finding right phone number

i need a free phone number for sky i treied the one online but it doent exist saying i  entered an in correct number does anyone knoiw the right number i can use


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This message was authored by Chloe-W22 This message was authored by: Chloe-W22 Answer

Re: problem finding right phone number

Posted by a Sky employee

Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

 

To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Community users?

 

Or you can create your own Community discussion by 🌟clicking here🌟

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

View this Answer within the discussion

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This message was authored by GD1 This message was authored by: GD1

Re: problem finding right phone number

Posted by a Superuser, not a Sky employee. Find out more

@suter85   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: problem finding right phone number

Posted by a Superuser, not a Sky employee. Find out more

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number.

 

If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by Mark39 This message was authored by: Mark39

Re: problem finding right phone number

Posted by a Superuser, not a Sky employee. Find out more

@suter85 wrote:

i need a free phone number for sky i treied the one online but it doent exist saying i  entered an in correct number does anyone knoiw the right number i can use


There isn't a freephone number.

 

Calls to Sky are free if you have Sky Talk or Sky Mobile. Otherwise they might be included in any call package you might have.

suter85
Topic Author
This message was authored by suter85 This message was authored by: suter85

Re: problem finding right phone number

i dont havre alandline and that number isnt free

suter85
Topic Author
This message was authored by suter85 This message was authored by: suter85

Re: problem finding right phone number

i have usecd a free phoner number before i just lost it

This message was authored by GD1 This message was authored by: GD1

Re: problem finding right phone number

Posted by a Superuser, not a Sky employee. Find out more

@suter85  As advised Sky don't have a freephone number, the only numbers are the ones provided.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: problem finding right phone number

Posted by a Superuser, not a Sky employee. Find out more

@suter85 

There is no freephone (ie: 0800) number. The 0333 number via the link provided is normally an inclusive call for most UK mobile providers, so similar to calling an 01 or 02 number. If you're in the Republic of Ireland the 0818 number is chargeable. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Chloe-W22 This message was authored by: Chloe-W22 Answer

Re: problem finding right phone number

Posted by a Sky employee

Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

 

To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Community users?

 

Or you can create your own Community discussion by 🌟clicking here🌟

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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