14 Jun 2024 09:20 AM
I have recently just joined sky under a deal , I have paid my first bill but I was looking at my future ones why is my second bill higher then the agreed amount but for the third one it goes back down
14 Jun 2024 09:22 AM - last edited: 14 Jun 2024 09:22 AM
Posted by a Superuser, not a Sky employee. Find out more@Aaron031 Please see the guide here https://www.sky.com/help/articles/understanding-my-bills
Your first bill
You start paying for Sky from the date we switch you on. We’ll take your first payment 14 days after that and it covers your first month. For example:
If your services are activated on the 29th, 30th or 31st of the month, and that month has 30 days in it, we’ll take payment 14 days before your next Payment Due Date and we’ll take your first and second bills at the same time.
Your second bill
We’ll take your second payment approximately 14 days after your first bill was paid, depending on whether you’ve changed your payment due date after your first bill.
Because you pay a month in advance, this covers next month’s bill. Using the example from the first bill:
If you check your bills in the My Sky app, online or on your Sky box, you might notice that the dates cover more than one month. This is because your second bill includes Sky Broadband and Sky Talk that was switched on since you paid your first bill. For example:
• Your Sky Broadband was activated on 18 July. Your bill covers from 18 July – 3 August, then 4 August – 3 September.
You’re now a month in advance with your payments. From now on, you’ll pay for one month at a time on your payment due date.
This bill also includes:
14 Jun 2024 09:22 AM - last edited: 14 Jun 2024 09:22 AM
Posted by a Superuser, not a Sky employee. Find out more@Aaron031 Please see the guide here https://www.sky.com/help/articles/understanding-my-bills
Your first bill
You start paying for Sky from the date we switch you on. We’ll take your first payment 14 days after that and it covers your first month. For example:
If your services are activated on the 29th, 30th or 31st of the month, and that month has 30 days in it, we’ll take payment 14 days before your next Payment Due Date and we’ll take your first and second bills at the same time.
Your second bill
We’ll take your second payment approximately 14 days after your first bill was paid, depending on whether you’ve changed your payment due date after your first bill.
Because you pay a month in advance, this covers next month’s bill. Using the example from the first bill:
If you check your bills in the My Sky app, online or on your Sky box, you might notice that the dates cover more than one month. This is because your second bill includes Sky Broadband and Sky Talk that was switched on since you paid your first bill. For example:
• Your Sky Broadband was activated on 18 July. Your bill covers from 18 July – 3 August, then 4 August – 3 September.
You’re now a month in advance with your payments. From now on, you’ll pay for one month at a time on your payment due date.
This bill also includes:
21 Sep 2024 06:24 PM
first bill was only 44 thsats the deal i signed up for now ther tuk 87quid oot my bank account not happy like daylight robbery company already worth a foturne
21 Sep 2024 06:25 PM
Posted by a Superuser, not a Sky employee. Find out more@murf80
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future
21 Sep 2024 06:55 PM
man much apperasted
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