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Discussion topic: Switch credit

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This message was authored by: Zoog1

Message posted on ‎16 Jun 2026 07:01 PM

Switch credit

I can't see that my switch credit has been applied to my account
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎16 Jun 2026 07:03 PM

Re: Switch credit

Posted by a Superuser, not a Sky employee. Find out more
@Zoog1 wrote:
I can't see that my switch credit has been applied to my account

Have you applied for it?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎16 Jun 2026 07:04 PM

Re: Switch credit

Posted by a Superuser, not a Sky employee. Find out more

@Zoog1  Have you applied for it and checked all future bills 


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This message was authored by: Zoog1

Message posted on ‎16 Jun 2026 07:07 PM

Re: Switch credit

I have applied and received the confirmation email to say it would be applied to my May bill. But not on May or June

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Message posted on ‎16 Jun 2026 07:08 PM

Re: Switch credit

I have applied and checked all bills yes. I have received the confirmation email to state it would be applied to May bill

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Message posted on ‎16 Jun 2026 07:34 PM - last edited: ‎16 Jun 2026 07:34 PM

Re: Switch credit

Posted by a Superuser, not a Sky employee. Find out more

Hi @Zoog1   

 

I would contact Sky by using the switching credit email address.

 

Been waiting more than 14 days? Email us at [email protected] with your Sky account number and postcode and we’ll check why there’s a hold up.

Welcome to the Sky Community Forum

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