0

Discussion topic: Customer service rating

Reply
This message was authored by Ajack68 This message was authored by: Ajack68

Customer service rating

After being on to customer service and trying to get the problem fixed I was told I would be sent a text message to review the service I got from them. 

Then they came out with if I can score them 9 or above as anything under that is a bad review. 

How can any company come out with a statement like that?

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Customer service rating

Posted by a Superuser, not a Sky employee. Find out more

@Ajack68 

In my opinion that's likely to be a particular agents comment rather than the Sky party line. If you get the text review it as you want to. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Ajack68
Topic Author
This message was authored by Ajack68 This message was authored by: Ajack68

Re: Customer service rating

Thanks thought it was very strange just for someone even to ask that 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion