Discussion topic: Customer service rating
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Message posted on 16 Jan 2025 11:25 AM
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Customer service rating
After being on to customer service and trying to get the problem fixed I was told I would be sent a text message to review the service I got from them.
Then they came out with if I can score them 9 or above as anything under that is a bad review.
How can any company come out with a statement like that?
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Message posted on 16 Jan 2025 11:29 AM
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Re: Customer service rating
In my opinion that's likely to be a particular agents comment rather than the Sky party line. If you get the text review it as you want to.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 16 Jan 2025 06:08 PM
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Re: Customer service rating
Thanks thought it was very strange just for someone even to ask that
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