Discussion topic: Still Haven’t received Sky compensation

This message was authored by: SKY1992bf · ‎10 Feb 2025

@CazzieBee If you want we can ask the messaging team to contact you via the forum to try and get this resolved

let us know if you want to go down this route

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: CazzieBee · ‎10 Feb 2025

I can't until Thursday as Sky have set yet anouther 5 day wait for a refund and they can't do anything while that is in motion. For the fourth time.

This message was authored by: SKY1992bf · ‎10 Feb 2025

@CazzieBee wrote:
I can't until Thursday as Sky have set yet anouther 5 day wait for a refund and they can't do anything while that is in motion. For the fourth time.

@CazzieBee ok if you don't get it by Friday post back and we'll get you some help via the forum

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Mark39 · ‎10 Feb 2025

@CazzieBee wrote:

No, I didn't miss anything. all I'm saying is the advice given on here isn't actually happening in reality.

They tell me they have what they need to refund me but never do.

In reality it is happening in the vast majority of cases.

Discussion topic: Still Haven’t received Sky compensation

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