Discussion topic: Can't sign in to MySky account on PC or laptop.

This message was authored by: ecardiff1977 · ‎10 Feb 2025

I'm constantly getting the below weeor when I try to sign into my sky account. I only get this while signing in using my Laptop and it is not happening via mobile.

https://www.sky.com/signin?errorCode=generic-onboarding-error

Emlyn

This message was authored by: caesarome · ‎10 Feb 2025

Have you tried using a different web browser ?

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This message was authored by: ecardiff1977 · ‎10 Feb 2025

Yep, using different browsers, laptops. Makes no difference.

This message was authored by: MightyQuinn · ‎10 Feb 2025

Hi @ecardiff1977 Have you tried InPrivate or Incognito. Also make sure that you start at the root web address sky.com and not from favourites or a link.

This message was authored by: ecardiff1977 · ‎10 Feb 2025

Yep, the actual URL when I copy on from the SKY site is

https://www.sky.com/signin?successUrl=https%3A%2F%2Fwww.sky.com%2Fsignin%3FsuccessUrl%3Dhttps%253A%2...

Looks a bit weird to me

Discussion topic: Can't sign in to MySky account on PC or laptop.

Can't sign in to MySky account on PC or laptop.

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