0

Discussion topic: Refund on credit

Reply
Reply
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Refund on credit

Posted by a Superuser, not a Sky employee. Find out more

@Pharps wrote:

Hi, I have a sky package but due to the latest storm I lost signal and no TV for at least 16 days, can I get 

compensated  for the  break in my TV viewing


@Pharps  unlike the ofcom scheme for broadband there is no regulatory requirement for compensation for loss of tv service 

 

you can call sky and ask about the possibility of a goodwill gesture credit 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Addie15 This message was authored by: Addie15

Re: Refund on credit

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion