13 Feb 2025 05:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@Pharps wrote:Hi, I have a sky package but due to the latest storm I lost signal and no TV for at least 16 days, can I get
compensated for the break in my TV viewing
@Pharps unlike the ofcom scheme for broadband there is no regulatory requirement for compensation for loss of tv service
you can call sky and ask about the possibility of a goodwill gesture credit
16 Feb 2025 08:02 AM
Posted by a Sky employeeUpdate-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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