Price hike April 2024

[TimmyBGood]

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@MikeAngry wrote:

No sky deal would include a price rise in month one followed by a 58% increase month 6 and another price rise in month 12.

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On the 'half price' broadband offer widely promoted last year the cost doubled at the start of 2024 when pricing reverted to the normal (undiscounted) list price for the product.  It would then be subject to the April 2024 price rise.

[Gav+J]

I had an email on Jan 26th saying prices were going up by £2 sky tv, £1 sky hd & £1 sky ultimate, all on 9th April. I've then had an email today which basically says same thing about all suppliers having to put their prices up but formatted differently to the first one and in this one it says that Sky signature is going up £2.50 and Sky Ultimate £1, this time on April 1st.

My contract runs til 31st March so I'm assuming the latest one is my out of contract increase ?? Is that most likely

?

if so from what date am I able to call and 'cancel' ... I'm assuming 31 days before ?

if it's not my price rise due to end of contract I'm a little concerned 

thanks 

[PandJ2020]

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@Gav+J wrote:

if so from what date am I able to call and 'cancel' ... I'm assuming 31 days before ?

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Yup,  cancel on 1st March and you won't pay increases at all.  (Although billing may continue into April but will be credited/refunded)

[diane.s]

@Gav+Jsometimes rather than cancelling it can be a good idea to call up and negotiate when your contract is running out to see if there are any deals on to bring down the cost of your bill, ofcourse the price increase will still take effect but you may still get some offers which will help bring your bill back down. I called up last week to cancel as I am now out of contract and my bill has gone up, however, as the person at the call centre said the offers on just now, which weren't great, would be negated once the price hike comes into force. New offers go out to staff on Fridays and some staff get different offers from others I believe, so call up each week to see if any deals can be sought. Unfortunately though if you choose to cancel finding the products cheaper could be an issue as ALL providers will be increasing their pricing in April. If your contract ends on the 1st of April, I would suggest calling the week your contract is due to expire to see if there any offers which may help keep your bill down, if you have a landline you can do that by calling 150 and it's a free call

[PandJ2020]

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@diane.s wrote:

@Gav+J 

 If your contract ends on the 1st of April, I would suggest calling the week your contract is due to expire to see if there any offers which may help keep your bill down, if you have a landline you can do that by calling 150 and it's a free call

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I wouldn't leave it to the last week.  As you have to give 31 days notice this means you'll pay about 3 weeks of increased, undiscounted prices.

Personally, give notice to cancel on 1 March.  Then negotiate.  If you can't agree a deal then the cancellation is in the bag.

[Gav+J]

Great thanks both.

To be honest I don't intend on cancelling as am happy with the sky q box and Netflix even tho we only really use for freeview channels it works well. However I just found it odd the email today made out it was due to increases throughout the industry and not my contract ending.

Ill give them the usual 18 month call in a few days then and see what they can offer.

[MarkGoldsmith]

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@PandJ2020 wrote:

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@diane.s wrote:

@Gav+J 

 If your contract ends on the 1st of April, I would suggest calling the week your contract is due to expire to see if there any offers which may help keep your bill down, if you have a landline you can do that by calling 150 and it's a free call

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I wouldn't leave it to the last week.  As you have to give 31 days notice this means you'll pay about 3 weeks of increased, undiscounted prices.

Personally, give notice to cancel on 1 March.  Then negotiate.  If you can't agree a deal then the cancellation is in the bag.

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I'd certainly agree with this, as once you have given notice you may find Sky trying to entice you back by sending you better offers. Obviously you have to be willing to go ahead with the cancellation in case the offers they present to you still don't match your expectations.

[PandJ2020]

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@Gav+J wrote:

To be honest I don't intend on cancelling

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...that's something you don't want to admit in any negotiation 😎

[DanSalford]

Can anyone advide me please whether removing an element of my package (ad skipping ) resets the 18 month term of my Sky Stream contract?

The ad skipping feature is something I've actually never used but am being charged £5 a month for.. which is coincidentally the same amount my full package is due to increase by from April.. so if I could get rid of that my monthly cost would stay the same.

(Well, for 12 months at least 🙂

Thanks

[Gav+J]

I've just checked my Past and Future bills and it is 2 separate price increases... my signature goes up £4.50, ultimate £2.00 & HD £1.00.. how can they increase my package twice for the same reason ??

my discounts are Contract discount £5.00 and Signature discount £7.00 (guess these are how they bought my price down 18 months ago) and both of these come off top for the upcoming bills !

[Rob11]

@Gav+J  SKY are losing customers at such a high rate they are having to whack up prices all round.  My advice to you, is you don't need all those bits they just love whacking on.  SKY in all it's forms is just way too expensive and there is no escaping the yearly price rises. Broadband is cheaper eswhere, TV entertainment, movies and drama and comedy is cheaper elsewhere.  As for Sports..you have to subscribe to their overpriced entertainment toget Sports so another lot of money to them.

They are way pricier than Netflix, Prime, Para, Disney etc and then there is free to watch Freeview, ITVx, and if you only stream you can ditch the BBC's hated tax.  ITVx is free and is a great streamer,  unless you can't live without Sports, you have to pay their prices.  So many people who do not visit this pro SKY blog have cancelled SKY and are richer for it!

[PandJ2020]

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@Rob11 wrote:

@Gav+J  SKY are losing customers at such a high rate

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Do you have a source for this?  I honestly don't know but it's oft quoted.

[TimmyBGood]

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@Rob11 wrote:

if you only stream you can ditch the BBC's hated tax.

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If you only use (non-BBC) catch-up.  'Streaming' content at the same time as it is on a broadcast channel is licenceable use.

[Rob11]

@PandJ2020  Sky to cut 1,000 jobs as customers move from pay-TV to internet | Sky | The Guardian

Just Google it,  at least half a dozen of our friends left SKY after they raised prices again.  You have to give them 31 days notice and be at the end of a contract to get rid of them.  They have such a bad name of late, it's not looking good for them.  Comcast own SKY now, since they bought it,  it's gone downhill.  

[TimmyBGood]

@Rob11 

That story was specifically about Sky customers moving from Sky satellite to Sky streaming subscription.

Comcast doesn't report on change in the number of customers within their Sky Group division, so any coverage of that is speculation.