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Discussion topic: Postcode error

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This message was authored by HarrietteWP This message was authored by: HarrietteWP

Postcode error

Never been able to log into my account, I get as far as putting in my postcode for it to say "Am error has occurred, please check the details or try again later" 

yes I have put the details in correctly, yes I have double checked them, I moved house and phoned up to change my address back in June. But still never been able to access my account. I phoned up a month or so ago and questioned it the guy said that all the details were correct and that he would phone me back in a couple of days with an answer.... I had no answer but was too busy to ring up again.

I've actually had enough now 

I've looked on the conversation pages and clearly it's a constant issue. 
how on earth am I meant to get this sorted 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Postcode error

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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