Payment problem

[Faithford]

So basically my mobile bill is supposed to go out at a certain time in the month every month, but it doesn't. When they attempt to then try and take payment sometimes I don't have enough money in my account. They should be taking the payment on the day they say. 

[GD1]

@Faithford  Sky will take payment on or around the due date, if that's a weekend then they take payment the next working day normally.

Have you checked you have the correct date setup in your Sky account?

[Faithford]

It usually is a lot longer than a few days and usually is on a week day. It's frustrating as when they do decide to take the money out it isn't there.

[caesarome]

What is your usual payment date each month ?

[PandJ2020]

Your selected payment date is the earliest they will collect it.

As noted, it can be several days later - always on a weekday and sometimes even a little later for bank holidays.

Failed collections are reattempted 10 days later.