Well that is contrary to the terms and conditions you agreed to so I'd be very wary of doing that.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
I would say that is pretty poor advice because should you do that and the payment is taken and Sky will try again 10 days later you could find your services are suspended.
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Seeing as my account would be at zero balance with nothing owed it would be pretty poor of them to suspend my services.
In fact I think it would be quite funny if they did suddenly send me an email warning me that if I didn't pay zero then they would suspend my broadband.
Posted by a Superuser, not a Sky employee. Find out more
@Chris11521 It's quite common on here that we hear of customers receiving the information they want to hear from cs agents rather than the actual truth of the matter
and we end up having to give the correct advice
I concur with both @caesarome and @Daniel0210 that the advice given to you in this instance is totally inaccurate
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