Yesterday I was on the phone to Sky , for a simple upgrade to Sky Glass. I have been on the phone for 8 hours (yesterday and today).
They managed to mess up my email, can't send or receive messages. Half the advisors don't know what they are doing, it's a no wonder Sky want you to do everything online. In the end they lost a sale, but still waiting for them to sort my email, was told it could take up to 3 weeks
