Discussion topic: Final Bill Credit Refund

This message was authored by: Cassietpk · ‎31 Dec 2024

I cancelled back in October and there's a credit sat on my account. I haven't touched the direct debit either. I don't understand why I have to chase this to be refunded but here we are. Please can someone help?

This message was authored by: lettice · ‎31 Dec 2024

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This message was authored by: Cassietpk · ‎31 Dec 2024

Thank you ☺️

This message was authored by: Addie15 · ‎31 Dec 2024

Hi there! Thank you for escalating this. We have sent an invite to @Cassietpk.

Discussion topic: Final Bill Credit Refund

Final Bill Credit Refund

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