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This discussion topic is read only This discussion topic has been answered Discussion topic: I would like to speak to a real person at sky what's the number?

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This message was authored by: Mark39

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@mollie271 see the post marked as the Answer. 

 

Or by all means tell us what the issue is.

This message was authored by: MightyQuinn

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more
This message was authored by: daveNOS

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

I think it's time this thread was locked, to many don't bother reading any of the replies and see it as live chat. 

This message was authored by: FEYISARAPEREIRA

Re: what number do I need to speak to a real person at sky TV

I would like to speak with customer service 

This message was authored by: SKY1992bf

Re: what number do I need to speak to a real person at sky TV

Posted by a Superuser, not a Sky employee. Find out more

@FEYISARAPEREIRA wrote:

I would like to speak with customer service 


@FEYISARAPEREIRA  Then give them a call 

 

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk (full numbers aren’t permitted on the forum)

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150 Calls to Sky Customer Services from your Sky Talk landline phone or a Sky mobile are free

The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: PaulDavies2

Telephone number to contact Sky

Is there a number to ring as I'm going round in circles on the app. Since the storm I have lost some channels but they haven't come back after turning off. The app says there is no issue so I'm getting nowhere. 

This message was authored by: SKY1992bf

Re: Telephone number to contact Sky

Posted by a Superuser, not a Sky employee. Find out more

@PaulDavies2 

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk (full numbers aren’t permitted on the forum)

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150 Calls to Sky Customer Services from your Sky Talk landline phone or a Sky mobile are free

The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: lettice

Re: Telephone number to contact Sky

Posted by a Superuser, not a Sky employee. Find out more

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home
Scroll down and click on ‘Need more help’ and it provides a 0333 number.
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. A some of the quieter times to ring are early morning or late evening.

Sky Community Superuser. What is a Superuser? Click here to find out
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This message was authored by: Chodley

Re: Telephone number to contact Sky

Posted by a Superuser, not a Sky employee. Find out more

Storm? Was this 2-3 months ago?

This message was authored by: Emmacooney

24/7 contact to speak to human

I just got broadband installed this morning and now my ONT alarm light is read. The installer told me to contact them if this happens but i cannot get through to a human to resolve this. Please advise of phone number

This message was authored by: JimM1

Re: 24/7 contact to speak to human

@Emmacooney Just switch the ONT off for 10 mins to see if it clears the alarm.

 

Home number is in the link, need more help.

 

https://www.sky.com/help/home

 

This message was authored by: Daniel0210

Re: 24/7 contact to speak to human

Posted by a Superuser, not a Sky employee. Find out more

@Emmacooney 

In addition to the above there is no 24/7 contact with Customer Services.


To call Sky dial 150 (free) from either your Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The forum filters don’t allow the posting of full phone numbers on here.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Rocky+chips

Re: 24/7 contact to speak to human

I really need to speak to a human 

This message was authored by: Daniel0210

Re: 24/7 contact to speak to human

Posted by a Superuser, not a Sky employee. Find out more

@Rocky+chips 

If you need to speak to an agent you'll need to call Sky. Is it something we can help with?!


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Alex257

Help me contact a human

Broadband number !!!

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