I received a call from sky

[aam]

regarding this number, Sky states that it's genuine and can be trusted, but I gave false info on the security check and the Indian woman accepted it as correct. needles to say I hung up.

Moderator note: Removed unneeded spacing 

[Mark39]

The number is genuine, but any number can be spoofed by a scammer, so it's always wise to be cautious and ask how the caller can verify their identity to you.

[alienmitch2529]

After my original post I have now recieved 13 calls from the same number! I called sky using the number on my sky app (same as number that's been calling)  Yet I was right not one of the calls had been from Sky Protect. If your unsure put the phone down & you can find the sky number on your bill or just use the Sky App. Better safe than sorry !!! 

[Gunners75]

Just received a call from this number stating he could save me money on my Sky package for loyal customers.

I asked for the number i could call him back on as i was about to step into a meeting and funnily enough he hung up.

Defo a scam call - so ignore anyone else on here stating it's a bona fide Sky number as it's obviously not.

Was also Indian.

Blocked

[StIvesSky]

I have also just received a call from this number.  Some guy was saying he was from Sky telling me that he wanted to try to get me a better Sky deal.  I only renewed my contract with Sky last week so why are they calling me now.  I actually thought it was a spoof so I hung up.

[cw3985]

I got a call earlier claiming to be from Sky from the number 0800 761 3372, and since I've had scam callers claim to be from Sky before I just hung up. I've only ever had scammers on my landline though and this was on my mobile so I decided to search the number and found it's Sky's legit outgoing number. I saw other posts saying when they were called by this number they were offered help lowering their bills, but I was wondering is there any chance this call was about anything actually urgent or important with my account or is it just a marketing number?

[Daniel0210]

@cw3985 

This link confirms the number is used by Sky for outbound calls but that's not to say it can't be spoofed. 
https://www.sky.com/help/articles/received-call-from-08007613372

[Mark39]

@cw3985 I believe the number is used only by the marketing team.

[Toon2]

I called your sky customer care number got through..she ask for my number just in case my line went off line so I did  I did get sorted with my prescription. So I hung up THEN IN 10M LATER I GETTING PHONE CALLS FROM SCAMS 

Iam received 7 calls in 20m . seems bit strange Iam hope in there haven't giving my phone to someone .

[Ian_wilkinson77]

Ive just recieved a call from this number.

If it is genuine, a tip for Sky would be to have a quieter setting for the calls to be made from along with callers that are able to speak clearly about what the call is about

[GD1]

@Toon2  Your post has been moved from the email forum, this is not an email route to Sky but for Sky/Yahoo email  isses.

Please also note this is a customer helps customer community, you're not talking to Sky customer services.

Scam calls can come in at any time and it's highly unlikely to be rel;ated to you call to Sky.  It's more likely just coincidence.

[SAF64]

Received call today saying they could reduce bills but then started asking for passwords etc. so I hung up ...

[KazLC]

Sky clearly need to train their staff better. For 2nd time this week I have had calls from this new Sky number  - they either don't speak when you answer or speak briefly before hanging up !

[Chris+the+dd]

I received a call from this number and it seemed a legitimate call from sky, and he wanted to offer me a discount ,but the caller asked me to complete some security questions, My name, my address, my post code. He then wanted further security questions to complete his security list so I argued he had enough of my info and he should tell me what he is offering as he made the call to me and not visa versa. He said he couldn't complete the security without further info and he wanted my mothers maiden name which I reluctantly gave him,which he asked me to spell. When I spelt it he said the spelling was incorrect on his screen, I explained I know how to spell my mothers maiden name and again  he had enough security to know that I am who he called. He said he needed my password to complete security which I refused to give him, after a minute or two of arguing I insisted he wasn't getting my password so the call was ended...

am I being paranoid or is that a bit over the top regarding needing to answer questions to a caller that could be any one. Sky need to make these calls simpler by giving you an ID code that can can be relayed to a sky caller.

[Daniel0210]

@Chris+the+dd 

Some on here suggest giving an incorrect telephone password deliberately. If it's genuinely Sky calling they should tell you it's incorrect.