27 Feb 2023 07:49 PM
Hi I have paid my bill on the phone. The money was taken out of my account . The agent told me it would be back on in two minutes one hour later still not on
27 Feb 2023 07:55 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you re-set up your direct debit or monthly card payment? It's cancelled when your services are restricted.
27 Feb 2023 07:55 PM
Posted by a Superuser, not a Sky employee. Find out more@Robert+22 Have you setup a new continuous payment method has that also needs to be done
27 Feb 2023 07:55 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you set up a new continuous payment method as well? Also, you have to wait for your payment to land in Sky account which isn't instant.
27 Feb 2023 07:56 PM
Posted by a Superuser, not a Sky employee. Find out more
@Robert+22 wrote:
Hi I have paid my bill on the phone.
And what time did you make this payment ?
27 Feb 2023 08:01 PM
I have just been on the phone ringing around got through go sky in the UK they said its a matter of sky pressing a button on there side he can't do it as he is on the UK team . I'm assuming all Irish offices are closed now and won't have telly tonight
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