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This discussion topic has been answered Discussion topic: HOW TO GIVE 31 DAYS NOTICE TO CANCEL TNT SPORTS SUBSCRIPTION?

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This message was authored by: RL11

Re: HOW TO GIVE 31 DAYS NOTICE TO CANCEL TNT SPORTS SUBSCRIPTION?

OK. Found that number now too. Not the number I rang though. I had the perfect outcome and would like to pass on what number I rang.

Still not sure why it's not allowed to pass on company numbers (not personal ones), on a community forum, that are clearly meant to help other members, with a problem they have asked for help on. And the administrators take down the information that provides the solution!

This message was authored by: SKY1992bf

Re: HOW TO GIVE 31 DAYS NOTICE TO CANCEL TNT SPORTS SUBSCRIPTION?

Posted by a Superuser, not a Sky employee. Find out more

@RL11 wrote:

OK. Found that number now too. Not the number I rang though. I had the perfect outcome and would like to pass on what number I rang.

Still not sure why it's not allowed to pass on company numbers (not personal ones), on a community forum, that are clearly meant to help other members, with a problem they have asked for help on. And the administrators take down the information that provides the solution!


@RL11  The numbers on the help pages other than the 150 number are the only numbers customers should be dialing as any others publish online could be scam or premium rate numbers and are therefore prohibited on the forums 

 

the official numbers are local rate or free to sky talk customers 


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This message was authored by: RL11

Re: HOW TO GIVE 31 DAYS NOTICE TO CANCEL TNT SPORTS SUBSCRIPTION?

Hmmm...

Not sure if my replies on this forum had anything to do with it but TNT Sports is now showing on next month's bill. Previously there was nothing there and I have an email showing no cost.

I expected to have to pay 1 month's charge and it is still cancelled altogether for next month but I won't be commenting on this forum again

This message was authored by: MarkGoldsmith

Re: HOW TO GIVE 31 DAYS NOTICE TO CANCEL TNT SPORTS SUBSCRIPTION?

Posted by a Superuser, not a Sky employee. Find out more

@RL11 wrote:

Hmmm...

Not sure if my replies on this forum had anything to do with it but TNT Sports is now showing on next month's bill. Previously there was nothing there and I have an email showing no cost.

 


Not possible as the Sky Community forum accounts are in no way linked to a Sky account, so from a forum post its not possible for sky to know who you are.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: RL11

Re: HOW TO GIVE 31 DAYS NOTICE TO CANCEL TNT SPORTS SUBSCRIPTION?

Of course, it's a complete mystery when both accounts have the same email address? No link there 🙄😂

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