Discussion topic: First bill why do high?
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Message posted on 22 May 2025 04:17 PM
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First bill why do high?
Can any one explain why our first sky bill is so high? We cancelled our sky on 25 of April
We rejoined sky on 2 of may on a new deal for £53.50 and had our sky + turned back on that day we then had sky Q install on 10th of may the bill due date stayed the same on the 25th of may
Our first bill come in at £90 for our first 23 days of sky TV from 2 may till the 25 of may and that was a big shock to us
We then have to pay again on the 25th of June a further £48.50
So the first 53 days of sky we are paying out around £138 how is that right?
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All Replies
Message posted on 22 May 2025 04:20 PM
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Re: First bill why do high?
The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:
https://www.sky.com/help/articles/understanding-my-bills#M1014
Check your future bills to see what they show from month 3 onwards as it should then match your agreed price
https://www.sky.com/manage/bill/future#M1014
Message posted on 22 May 2025 04:27 PM
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Re: First bill why do high?
Because you pay a month in advance, this covers next month’s bill. Using the example from the first bill:
this make no sense because it says we will be billed again on the 25th of June next month? That is 3 bills in less then 60 days?
it like 3 bills on one?
Message posted on 22 May 2025 05:21 PM
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Re: First bill why do high?
You'll most likely be paying for 23 days up to 25 may and then a month in advance from 26 May to 25 June - so nearly two months in all.
Your bill on 25 June will cover 26 June until 25 July.
Message posted on 22 May 2025 05:32 PM
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Re: First bill why do high?
@JR100 wrote:
Our first bill come in at £90 for our first 23 days of sky TV from 2 may till the 25 of may and that was a big shock to us
Your first should cover 2nd May - 24th June so longer than the usual 4 weeks which is why it is £90. Subsequent bills such as your 25th June bill should be at the correct price.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 22 May 2025 05:46 PM
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Re: First bill why do high?
Yes so my package is 53.50 a month
a month in advance so call it 2 bills is £106
why am I being charged £138 for 2end of may till June bill it's like x3 bills for less then 60 days of use
Message posted on 22 May 2025 06:02 PM
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Re: First bill why do high?
You would have to check the detail in your bill - we can't see it, of course. If it's not clear, give Sky a call and they'll review,it with you.
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