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Discussion topic: Broadband bills

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Avatar for MichelaPedrolin
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This message was authored by: MichelaPedrolin

Message posted on ‎22 May 2025 07:27 PM

Broadband bills

I paid my broadband bill but I'm still getting charge on my card and I received the email that I didn't paid 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎22 May 2025 07:29 PM

Re: Broadband bills

Posted by a Superuser, not a Sky employee. Find out more

@MichelaPedrolin 

Did you make an unnecessary manual payment which may mean that payment has gone towards next months bill?


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎22 May 2025 07:30 PM

Re: Broadband bills

Posted by a Superuser, not a Sky employee. Find out more

Did you make a manual payment?

 

If so, this may not stop the automated one as any manual payment is against next month's bill and not the current one.

I am just another Sky customer and my views are my own even if you don't like the answers
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