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Discussion topic: First bill why do high?

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This message was authored by: JR100

First bill why do high?

Can any one explain why our first sky bill is so high? We cancelled our sky on 25 of April 

 

We rejoined sky on 2 of may on a new deal for £53.50 and had our sky + turned back on that day we then had sky Q install on 10th of may the bill due date stayed the same on the 25th of may 

 

Our first bill come in at £90 for our first 23 days of sky TV from 2 may till the 25 of may and that was a big shock to us 

 

We then have to pay again on the 25th of June a further £48.50

 

So the first 53 days of sky we are paying out around £138 how is that right? 

 

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This message was authored by: SKY1992bf

Re: First bill why do high?

Posted by a Superuser, not a Sky employee. Find out more

 

@JR100 


The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:

https://www.sky.com/help/articles/understanding-my-bills#M1014


Check your future bills to see what they show from month 3 onwards as it should then match your agreed price

https://www.sky.com/manage/bill/future#M1014


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This message was authored by: JR100

Re: First bill why do high?

Because you pay a month in advance, this covers next month’s bill. Using the example from the first bill:

this make no sense because it says we will be billed again on the 25th of June next month? That is 3 bills in less then 60 days? 

it like 3 bills on one? 

This message was authored by: Mark39

Re: First bill why do high?

Posted by a Superuser, not a Sky employee. Find out more

You'll most likely be paying for 23 days up to 25 may and then a month in advance from 26 May to 25 June - so nearly two months in all.

 

Your bill on 25 June will cover 26 June until 25 July.

This message was authored by: caesarome

Re: First bill why do high?

Posted by a Superuser, not a Sky employee. Find out more

@JR100 wrote:

Our first bill come in at £90 for our first 23 days of sky TV from 2 may till the 25 of may and that was a big shock to us 


Your first should cover 2nd May - 24th June so longer than the usual 4 weeks which is why it is £90. Subsequent bills such as your 25th June bill should be at the correct price.

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This message was authored by: JR100

Re: First bill why do high?

Yes so my package is 53.50 a month 

 

a month in advance so call it 2 bills is £106

 

why am I being charged £138 for 2end of may till June bill it's like x3 bills for less then 60 days of use 

This message was authored by: Mark39

Re: First bill why do high?

Posted by a Superuser, not a Sky employee. Find out more

You would have to check the detail in your bill - we can't  see it, of course. If it's not clear, give Sky a call and they'll review,it with you.

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