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Discussion topic: Credit refund

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This message was authored by Scotti This message was authored by: Scotti

Credit refund

I cancelled my Sky subscription after almost 22 years, in December due to Sky's shocking customer services.  I have a credit balance of £50 showing on my account yet when you ring to try and speak to an advisor, I'm informed that I can't speak to anyone unless I set up a payment method to reinstate my subscription !!