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Discussion topic: Contract Start/Activation

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This message was authored by KG40 This message was authored by: KG40

Contract Start/Activation

Hi

 

I'm currently looking into taking out a Sky Stream package but would like the contract to start/activate to coincide with my Virgin Media contract expiring to avoid paying two monthly payments to each provider. The VM contract ends on 03/01/2025.

 

My question is, when I should I take out/confirm the Sky Stream package and can I choose the start/activation date myself to coincide the the VM service ending? 

 

Many thanks

Kevin.

 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Contract Start/Activation

Posted by a Superuser, not a Sky employee. Find out more

@KG40 wrote:

Hi

 

I'm currently looking into taking out a Sky Stream package but would like the contract to start/activate to coincide with my Virgin Media contract expiring to avoid paying two monthly payments to each provider. The VM contract ends on 03/01/2025.

 

My question is, when I should I take out/confirm the Sky Stream package and can I choose the start/activation date myself to coincide the the VM service ending? 

 

Many thanks

Kevin.

 


Typically when you order the Sky stream puck it will be delivered within 2 working days ( it may even be next day). Once delivered you have 21 days to plug it in and follow the onscreen activation process, if you don't do this within 21 days of the delivery date the service will auto activate and you will start being billed.

Sky Stream and Sky Broadband customer

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Contract Start/Activation

Posted by a Superuser, not a Sky employee. Find out more

@KG40 a sky stream tv subscription will start from the date you activate it (you have 21 days from date of delivery to do so before Sky automatically does it from day 21 and starts billing from that date)

 

Note sky stream doesn't include broadband that requires a separate order if also switching to sky broadband 


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KG40
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This message was authored by KG40 This message was authored by: KG40

Re: Contract Start/Activation

Great, that's really helpful thank you!

KG40
Topic Author
This message was authored by KG40 This message was authored by: KG40

Re: Contract Start/Activation

Great, thank you!

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