This discussion topic has been answered Discussion topic: Changing account holder

This message was authored by: Footymadman1 · ‎06 Feb 2025

I was living with sister but have now moved home. My new home already has sky with my partner so would like to transfer my account over to my sister. Is this possible and how would I go about doing it?

This message was authored by: SKY1992bf · ‎06 Feb 2025

@Footymadman1 Sky doesn't allow account ownership changes

you would have to cancel if not in contract and return any loan equipment, then your sister can register a new account with new equipment

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: GD1 · ‎06 Feb 2025

@Footymadman1 Sky don't allow transferring of accounts, you'll need to cancel and return any equipment, your sister will then need to sign up themselves.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SKY1992bf · ‎06 Feb 2025

@Footymadman1 Sky doesn't allow account ownership changes

you would have to cancel if not in contract and return any loan equipment, then your sister can register a new account with new equipment

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

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