Broadband bill

[Abby5]

Need to speak to someone about my bill 

[GD1]

@Abby5  You can call on 150 froma Sky Landline.

Or alternatively if you let the forum know the issue we may be able to help or get your post escalated to Sky via the Community Messaging service (if they are able to help).

[Abby5]

I need to speak to advisor about my bill going up hopefully someone through web chat 

[caesarome · Accepted solution]

I'm not sure if it is available on a Sunday but you could try the chat here:

https://www.sky.com/help/articles/cancel-sky-broadband

Select "Yes, I still need help" at the bottom of the page.

[Abby5]

Need to speak to billling team asap 

[caesarome]

@Abby5 

We have given you advice on how to contact Sky.

Nobody will contact you due to you posting on here as this is a place where customers help each other.

[Abby5]

I've just tried that they said need to speak to billing team and I've spoken to them before on here on a Sunday my post just needs to get escalated to the sky team 

[Mark39]

If you've tried the chat and that's what you were told, there's no point in escalating for another online chat here. You'll have to call as suggested.

[GD1]

@Abby5  If your discounts have ended and you're wanting to discuss renewal/cheaper bills then you need to follow the advice provided, the Community Messaging Team cannot deal with that.