Broadband and talk

[Nutkin26]

Just had an email saying prices are going up but broadband has doubled this year to £4 a month does anybody know why? This is dam cheek can't get an answer from Sky.  I don't know whether to cancel or not.

[Daniel0210]

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@Nutkin26 wrote:

but broadband has doubled this year to £4 a month does anybody know why? 

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@Nutkin26 

Do you mean it increased by £4 a month? There is an annual price increase as of April 1st in the U.K. the same as other years. You've agreed to this through your terms and conditions and all customers will be affected. Sky can increase prices once in any 12 month period. Your contract is not a fixed price but your discounts are. 

[Nutkin26]

Yes I know sky can increase their prices but last year it was increased by only £2 so why has it doubled this year to £4 it seems a lot to me for the same service.

[Daniel0210]

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@Nutkin26 wrote:

last year it was increased by only £2 so why has it doubled this year to £4 it seems a lot to me for the same service.

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@Nutkin26 

I would imagine there were some lengthy discussions within the Sky powers that be before they decided on the amount. Skys decision at the end of the day, the same as it's entirely your decision to stay or go. 

[Towsey]

It was my understanding that if the price goes up during the duration of the contract i.e. 18 months, then a customer has the option to break the contract without incurring early exit fees,  can anyone confirm?

[TimmyBGood]

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@Nutkin26 wrote:

 last year it was increased by only £2 so why has it doubled this year to £4

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Because CPI (and every other measure of inflation) is roughly double what it was last year?

[TimmyBGood]

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@Towsey wrote:

It was my understanding that if the price goes up during the duration of the contract i.e. 18 months, then a customer has the option to break the contract without incurring early exit fees,  can anyone confirm?

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