Bills and payments page restricted?

[caesarome]

I have alerted Sky again for you @Stephanielaff so look out for the chat bubble sometime tomorrow.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Addie15]

Update – There has been no response to the invite from  in 48 hours. However, we are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thank you. 

[Elcop]

I have this issue everytime i try entering billing.... page restricted

[caesarome]

@Elcop 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thank you for escalating this. We have sent an invite to chat
 

[Lisa-P1987]

Update – We are still looking to help you Elcop. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

[Cleo98x]

I've got this issue too, both on the app and the website.

[caesarome]

@Cleo98x 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thank you for escalating this. We have sent an invite to chat 

[rexxy19]

Hi i am having a similar issue, could sky please contact me

[caesarome]

@rexxy19 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thank you for escalating this. We have sent rexxy19 an invite to chat 🙂 

[Elcop]

I cant see any invite to a chat? does it come by email?

[caesarome]

@Elcop 

You can see the chat bubble as you failed to respind to it back on the 21st September when Sky sent it to you so as was said when I alerted Sky for you it was closed down after 48 hours as you were told here:

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@Lisa-P1987 wrote:

Update – We are still looking to help you Elcop. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

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If we realert Sky for you, are you able to respond to it within 48 hours ?