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Discussion topic: Bill increase

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This message was authored by IanEdgar This message was authored by: IanEdgar

Bill increase

What special offer are you going to offer to keep my custom . My bill had more or less doubled before my eyes . No notification at all 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Bill increase

Posted by a Superuser, not a Sky employee. Find out more

@IanEdgar  As customers we can't offer you anything 

 

could discounts have ended you would have been informed when they would at signup , you don't get reminders

 

you would need to call sky direct and negotiate any offer made that's acceptable must be taken on the spot because it may not be available next time you call 

 

you also need to factor in the April annual price increase 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bill increase

Posted by a Superuser, not a Sky employee. Find out more

@IanEdgar 

That could be partly annual price rise and discounts ending. If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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