April increase in price

[Hargreaves88]

If we have a set price given by Sky until November 2027, the April 2026 increase does not change our price does it?

[Daniel0210 · Accepted solution]

@Hargreaves88 

Incorrect. The discounted 'amount' remains unchanged. The price increase is based on the list price. 

[SKY1992bf]

@Hargreaves88  Unless you're order confirmation specifically states no increase during minimum term than you will be subject to the increase like everyone else 

the only standard protection a customer has is no increase within the first 60 days of a new contract 

[PandJ2020]

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@Hargreaves88 wrote:

If we have a set price given by Sky until November 2027, the April 2026 increase does not change our price does it?

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Almost all contracts have 'set' discounts (not set price).

[caesarome]

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@Hargreaves88 wrote:

If we have a set price 

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Sky has never done set prices as it is the discount that you have this is fixed throughout the length of your contract, the price before the discount is what can and does rise during the annual price increase.

[Jack889]

Your price will increase by the stated amount.

If the price is related to TV subscription, there is nothing you can do about it as it's in the Ts and Cs.

If it is related to Broadband, then you may have the right to terminate without penalty. Depending on whether you were informed in advance, at the point of taking up your subscription, that your price will increase annually.

[Daniel0210]

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@Jack889 wrote:

If the price is related to TV subscription, there is nothing you can do about it as it's in the Ts and Cs.

If it is related to Broadband, then you may have the right to terminate without penalty.

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@Jack889 

Not quite correct. This year the letter / email outlining the price increases includes a number to call if you wish to leave. You have 30 days to call after receiving the notification.

Leaving penalty free applies to Sky+, Sky Q, and Broadband/Talk (not Glass or Stream). 

[SKY1992bf]

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@Jack889 wrote:

Your price will increase by the stated amount.

If the price is related to TV subscription, there is nothing you can do about it as it's in the Ts and Cs.

If it is related to Broadband, then you may have the right to terminate without penalty. Depending on whether you were informed in advance, at the point of taking up your subscription, that your price will increase annually.

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@Jack889  Not necessarily true as there has been a recent change if you have sky Q or plus you can now cancel during minimum term within 30 days of receiving notification 

however the above doesn't apply to sky glass or stream 

[Jack889]

Ah ok, my mistake.