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This discussion topic has been answered Discussion topic: Account subscription increases

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This message was authored by: rwalker1

Account subscription increases

My subscription has recently increased probably because I was out of contract. I think I was persuaded to include Sky Cinema (was Movies) a while back but we hardly ever watch them. I looked at MY-SKY options but it doesn't show any method of deleting any packages. 
I only have Sky TV and currently pay a whopping £117.50 / month and need to reduce this drastically.
Is there a number I can call to talk to a person about my TV viewing plan?

Sky user for 25+ years

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This message was authored by: rwalker1 Answer

Re: Account subscription increases

Update:  I phoned the 0333 no and was put through to the upgrade team. A very helpful guy 'Suman' was able to fully help my requirements. Very pleased with the outcome.

Sky user for 25+ years

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This message was authored by: PandJ2020

Re: Account subscription increases

Posted by a Superuser, not a Sky employee. Find out more

@rwalker1 wrote:

Is there a number I can call to talk to a person about my TV viewing plan?


Personally I did my recent negotiation using the chat: https://www.sky.com/help/articles/cancel-sky-tv

If you want to call then number is on their help page: https://www.sky.com/help

 

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: rwalker1

Re: Account subscription increases

Thanks for the suggestion. Unfortunately when I go to "Manage Content Pack" I can only ADD things like Sky Kids, TNT (already have) and Netflix (already have). Or of course SKY GLASS everywhere you look!  There is no mention of Sky Cinema anywhere except when I view My Content Pack..

 

rwalker1_0-1760356665228.png

 

I'll try to get their number from the help web.

 

Thanks again for reply. 👍

Sky user for 25+ years
Avatar for rwalker1
Level 1 icon
Topic Author
This message was authored by: rwalker1 Answer

Re: Account subscription increases

Update:  I phoned the 0333 no and was put through to the upgrade team. A very helpful guy 'Suman' was able to fully help my requirements. Very pleased with the outcome.

Sky user for 25+ years

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