4

Discussion topic: Account credit after moving from BT

Reply
This message was authored by Robert+O This message was authored by: Robert+O

Account credit after moving from BT

Hi, I have just moved from BT broadband to Sky broadband, part of the deal was SKY would credit my account with £100 for moving over as i had to pay off BT for leaving early while still in contract, how do i apply to get my account with Sky credited with the £100?


Best Answers
This message was authored by GD1 This message was authored by: GD1 Answer

Re: Account credit after moving from BT

Posted by a Superuser, not a Sky employee. Find out more

@Robert+O  Details are availble on the Sky webiste https://www.sky.com/help/articles/switching-credit-offer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


View this Answer within the discussion

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1 Answer

Re: Account credit after moving from BT

Posted by a Superuser, not a Sky employee. Find out more

@Robert+O  Details are availble on the Sky webiste https://www.sky.com/help/articles/switching-credit-offer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Account credit after moving from BT

Posted by a Superuser, not a Sky employee. Find out more

@Robert+O 

See this link which explains Switch Credit. 
https://www.sky.com/help/articles/switching-credit-offer 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Robert+O
Topic Author
This message was authored by Robert+O This message was authored by: Robert+O

Re: Account credit after moving from BT

@GD1 thank you

This message was authored by caesarome This message was authored by: caesarome

Re: Account credit after moving from BT

Posted by a Superuser, not a Sky employee. Find out more

You do need to follow those instructions to the letter so you need to provide a copy of your BT bill with this charge clearly labelled as something like an early termination charge and also a copy of a statement showing that the bill has been paid.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion