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Discussion topic: 12 months of savings letter

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This message was authored by Jt108 This message was authored by: Jt108

12 months of savings letter

I have received  letter saying I have been given 12 more months of savings? It's got lots of calculations telling me how much I'm going to be saving but it doesn't tell me how much I'll be paying. 

my monthly savings add up to £14 but I doubt my actual bills will go down £14? 

can anyone translate the real world meaning of this please. 

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This message was authored by Mark39 This message was authored by: Mark39

Re: 12 months of savings letter

Posted by a Superuser, not a Sky employee. Find out more

Not without seeing the letter. Can you post a picture, making sure you obscure any personal information first?

 

In my experience, the letter quotes a discount off the standard list price (which is what you'll pay when your, current discounts expire), not a discount off the price,you're currently paying.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: 12 months of savings letter

Posted by a Superuser, not a Sky employee. Find out more

Better to contact and negotiate rather than accept default offers.

 

Give notice to leave if you're not happy with the price they offer.

I am just another Sky customer and my views are my own
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: 12 months of savings letter

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

Not without seeing the letter. Can you post a picture, making sure you obscure any personal information first?

 

In my experience, the letter quotes a discount off the standard list price (which is what you'll pay when your, current discounts expire), not a discount off the price,you're currently paying.


That's my understanding too


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Please note: I only provide help on the main forums and not via PM
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Jt108
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This message was authored by Jt108 This message was authored by: Jt108

Re: 12 months of savings letter

That was my thoughts too but finding the list price for my actual plan is quite a challenge also 

Jt108
Topic Author
This message was authored by Jt108 This message was authored by: Jt108

Re: 12 months of savings letter

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Jt108
Topic Author
This message was authored by Jt108 This message was authored by: Jt108

Re: 12 months of savings letter

Ah found the "future bills" tab now, it's in there if anyones having this same problem. It's actually going up by about 20% obviously! 😂 

This message was authored by Mark39 This message was authored by: Mark39

Re: 12 months of savings letter

Posted by a Superuser, not a Sky employee. Find out more

Taking what it says at face value, it looks as though your current offers have been rolled over until the end of February next year, so I assume you should be paying the same.

 

It says the offer has already been applied, so a look at your future bills should confirm one way or the other.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: 12 months of savings letter

Posted by a Superuser, not a Sky employee. Find out more

Remember the price increase hasn't been announced yet.  The figures given only refer to discounts from list.

 

Price rises could be significant this year due to inflation...

I am just another Sky customer and my views are my own
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: 12 months of savings letter

Posted by a Superuser, not a Sky employee. Find out more

@PandJ2020 wrote:

Remember the price increase hasn't been announced yet.  The figures given only refer to discounts from list.

 

Price rises could be significant this year due to inflation...


@PandJ2020  you beat me too it was about to post the above 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: 12 months of savings letter

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf wrote:

@PandJ2020 wrote:

Remember the price increase hasn't been announced yet.  The figures given only refer to discounts from list.

 

Price rises could be significant this year due to inflation...


@PandJ2020  you beat me too it was about to post the above 


I'm in that boat - my term ends 28 Feb - they won't discuss increases now so I gave notice to leave.  I have a hunch the increase is going to be significant (cue many posts on the matter!).

I am just another Sky customer and my views are my own
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