12 months of savings letter

[Jt108]

I have received  letter saying I have been given 12 more months of savings? It's got lots of calculations telling me how much I'm going to be saving but it doesn't tell me how much I'll be paying. 

my monthly savings add up to £14 but I doubt my actual bills will go down £14? 

can anyone translate the real world meaning of this please. 

[Mark39]

Not without seeing the letter. Can you post a picture, making sure you obscure any personal information first?

In my experience, the letter quotes a discount off the standard list price (which is what you'll pay when your, current discounts expire), not a discount off the price,you're currently paying.

[PandJ2020]

Better to contact and negotiate rather than accept default offers.

Give notice to leave if you're not happy with the price they offer.

[SKY1992bf]

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@Mark39 wrote:

Not without seeing the letter. Can you post a picture, making sure you obscure any personal information first?

In my experience, the letter quotes a discount off the standard list price (which is what you'll pay when your, current discounts expire), not a discount off the price,you're currently paying.

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That's my understanding too

[Jt108]

That was my thoughts too but finding the list price for my actual plan is quite a challenge also 

 

[Jt108]

 

[Jt108]

Ah found the "future bills" tab now, it's in there if anyones having this same problem. It's actually going up by about 20% obviously! 😂 

[Mark39]

Taking what it says at face value, it looks as though your current offers have been rolled over until the end of February next year, so I assume you should be paying the same.

It says the offer has already been applied, so a look at your future bills should confirm one way or the other.

[PandJ2020]

Remember the price increase hasn't been announced yet.  The figures given only refer to discounts from list.

Price rises could be significant this year due to inflation...

[SKY1992bf]

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@PandJ2020 wrote:

Remember the price increase hasn't been announced yet.  The figures given only refer to discounts from list.

Price rises could be significant this year due to inflation...

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@PandJ2020  you beat me too it was about to post the above 

[PandJ2020]

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@SKY1992bf wrote:

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@PandJ2020 wrote:

Remember the price increase hasn't been announced yet.  The figures given only refer to discounts from list.

Price rises could be significant this year due to inflation...

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@PandJ2020  you beat me too it was about to post the above 

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I'm in that boat - my term ends 28 Feb - they won't discuss increases now so I gave notice to leave.  I have a hunch the increase is going to be significant (cue many posts on the matter!).