Email sky or live chat?

[Chrissymcm1]

Looking to contact sky but not over the phone is that possible? 

[PandJ2020]

What is the issue you are trying to sort?

[Daniel0210]

@Chrissymcm1 

Sky don't use email as a general method of communication and chat is only available for certain issues but as @PandJ2020 has stated is your issue something we can perhaps help with? 

[Chrissymcm1]

I joined sky several months ago and was with Talk talk and I was unaware that I would be charged over £100 to join sky, Never got told this etc when I registered for sky broadband now I'm in debt that I cannot pay. 

I switched as Talk Talk connection was garbage but now wishing I didnt bother joining sky 😞

[Daniel0210]

@Chrissymcm1 

So are your services restricted? 

[PandJ2020]

Sounds like you incurred early termination charges from TT.  Sky will credit upto £100 - see here https://www.sky.com/help/articles/switching-credit-offer

note 90 days to claim

[caesarome]

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@Chrissymcm1 wrote:

I joined sky several months ago and was with Talk talk and I was unaware that I would be charged over £100 to join sky,

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Did you ask Talk Talk this before leaving them as the chances were you will still in a contract with them hence the charge, however as advised by @PandJ2020 you can claim up to £100 from Sky but you need to read the link posted as that tells you how to do this as Sky will need to see proof of this charge and it needs to be labelled as an early termination charge or similar.

[Patrick+Mullan]

Could l get a life chat or phone number please

[Daniel0210]

@Patrick+Mullan 

Is it something we can help with? 

Otherwise if you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

Like a lot of large companies nowadays any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to. Also be aware the operating times of departments differs depending on the issue you’re ringing about.