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Discussion topic: 0800 number

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Jasper2344
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0800 number

‎26 Mar 2024 05:35 PM

I have just received a call from an 0800 number saying he was calling back from sky as i had been cut off. Does sky use 0800 numbers to do this? he asked for the password on my account and when i challenged back for him to give details he said he couldnt. If this was genuinely from sky how am i supposed to know as he wouldnt give any details.

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Daniel0210
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Re: 0800 number

‎26 Mar 2024 05:41 PM

Posted by a Superuser, not a Sky employee. Find out more

Seems genuine then

https://www.sky.com/help/articles/received-call-from-08007613372

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Daniel0210
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Re: 0800 number

‎26 Mar 2024 05:39 PM - last edited: ‎26 Mar 2024 05:39 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jasper2344 

Did you get cut off on an earlier call? Without entering the full number does it end 3372 by any chance?


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Jasper2344
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Re: 0800 number

‎26 Mar 2024 05:40 PM

Hi Daniel yes it does.

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: 0800 number

‎26 Mar 2024 05:41 PM

Posted by a Superuser, not a Sky employee. Find out more

Seems genuine then

https://www.sky.com/help/articles/received-call-from-08007613372

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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caesarome
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Re: 0800 number

‎26 Mar 2024 05:53 PM

Posted by a Superuser, not a Sky employee. Find out more

The password you would have been asked for was a telephone ne so isn't anything to do with your online Sky account one.

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