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Discussion topic: Rotary dial telephone

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This message was authored by Cornish+H This message was authored by: Cornish+H

Rotary dial telephone

I have recently started a Sky broadband / Sky Talk package. I have plugged my rotary dial telephone in to the router as advised and can hear a dialling tone. I can receive calls but can’t dial out for some reason. Is this because it’s a rotary telephone?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Rotary dial telephone

Posted by a Superuser, not a Sky employee. Find out more

@Cornish+H  I would guess that because the rotary phone doesn't sent DTMF tones the VOIP line can't cope with it.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Rotary dial telephone

Posted by a Superuser, not a Sky employee. Find out more

@Cornish+H  I would guess that because the rotary phone doesn't sent DTMF tones the VOIP line can't cope with it.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Cornish+H
Topic Author
This message was authored by Cornish+H This message was authored by: Cornish+H

Re: Rotary dial telephone

Apologies, I have absolutely no idea what that means - can you explain in layman's terms please? Many thanks

This message was authored by GD1 This message was authored by: GD1

Re: Rotary dial telephone

Posted by a Superuser, not a Sky employee. Find out more

@Cornish+H  Modern phones send tones when you dial a number, a rotary phone doesn't

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Cornish+H
Topic Author
This message was authored by Cornish+H This message was authored by: Cornish+H

Re: Rotary dial telephone

Ah, ok. So my old telephones won't work properly then. I need to get a more modern telephone for it to allow outgoing calls. Thank you for your help. 

This message was authored by davegardner47 This message was authored by: davegardner47

Re: Rotary dial telephone

I have a seventies dial phone, it does ring and i can receive calls on it, however it won't dial out. 

This message was authored by Mark39 This message was authored by: Mark39

Re: Rotary dial telephone

Posted by a Superuser, not a Sky employee. Find out more

@davegardner47 wrote:

I have a seventies dial phone, it does ring and i can receive calls on it, however it won't dial out. 


Most likely for the reason given in @GD1's earlier post. You used to be able to buy a hand held tone generator which would overcome this, but I doubt they're still available.

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