Rotary dial telephone

[Cornish+H]

I have recently started a Sky broadband / Sky Talk package. I have plugged my rotary dial telephone in to the router as advised and can hear a dialling tone. I can receive calls but can’t dial out for some reason. Is this because it’s a rotary telephone?

[GD1]

@Cornish+H  I would guess that because the rotary phone doesn't sent DTMF tones the VOIP line can't cope with it.

[Cornish+H]

Apologies, I have absolutely no idea what that means - can you explain in layman's terms please? Many thanks

[GD1]

@Cornish+H  Modern phones send tones when you dial a number, a rotary phone doesn't

[Cornish+H]

Ah, ok. So my old telephones won't work properly then. I need to get a more modern telephone for it to allow outgoing calls. Thank you for your help. 

[davegardner47]

I have a seventies dial phone, it does ring and i can receive calls on it, however it won't dial out. 

[Mark39]

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@davegardner47 wrote:

I have a seventies dial phone, it does ring and i can receive calls on it, however it won't dial out. 

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Most likely for the reason given in @GD1's earlier post. You used to be able to buy a hand held tone generator which would overcome this, but I doubt they're still available.