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Help & Support from the Official Sky Forum
Community
Sky Community
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Community Terms & Conditions
Please have a read through our house rules before contributing to the community. We want you to get the most out of these discussion forums and for them to contain constructive dialogue, help and advice about Sky products and services whilst being a safe and family friendly service.
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Welcome, Say Hello & Suggestion Box
Have you just joined us, why not introduce yourself to the community first?
We are always looking for ways to improve the Forum for our customers and would appreciate any feedback you have, whether it is about the current restructure or any ideas going forward.
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Watching Sky
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Sky Programming & Channels
The place to discuss past, present and future Sky programmes and channels.
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Republic of Ireland
The board for customers from the Republic of Ireland to share their experiences of Sky products & services.
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Sky Anytime & Anytime+
Sky Anytime and Anytime+ discussion. Sky Anytime gives you some of the weeks top shows, new series, film premieres and hidden gems on demand. Sky Anytime+ is now available to all customers with a compatible Sky+HD box giving you access to a virtual library of entertainment. Viewable content depends on your subscription.
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Sky Remotes & Accessories
Having a problem with your remote or looking for a code to program the volume functions? TV Link not working? Post here.
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HD Boxes
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Sky+HD
Sky+HD gives you the magic of Sky+ and the TV you love in high definition. Please feel free to discuss your Sky+HD hardware and software or ask for general help here.
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Sky+ HD Picture & Sound
Ask for help with your Sky+HD if you have a picture or sound problem.
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Sky+ HD Recording & Playback
Something happened when you tried to set a recording or playback a program from your planner? Post requests for advice here.
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Sky 3D
Having a tough time setting up your new 3D TV to watch Sky 3D or just want to discuss the service? The community will try to help.
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SkyHD
Meet our new SkyHD box.
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Sky Go
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Setting Up Sky Go
Chat about installing Sky Go on on iphones, iPads, laptops, computers, Fetch TV and the Xbox. Sky customers can watch live programmes and catch-up TV from across the board of Sky channels. Sky Go is free to all Sky subscribers. Ask the community about problems you may be experiencing when you’ve installed Sky Go and Sky Go Desktop.
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Using Sky Go
Join in the discussion on using the Sky Go service. Sky customers can watch live programmes and catch-up TV from across the board of Sky channels, on iphones, iPads, laptops, computers, Fetch TV and the Xbox. Sky Go is free to all Sky subscribers. Sky also offers Sky Go Desktop, an application to download content to watch later.
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Sky Player
Please use the Sky Go boards. This is an archive of Sky Player discussion.
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Standard Definition Boxes
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Sky+
The board for discussing your Sky+ hardware and software or asking for general help.
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Sky+ Picture & Sound
Post here for help with your white Sky+ box if you have a picture or sound problem.
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Sky+ Recording & Playback
Something not right when you try to set a recording or playback a program from your White Sky+ box? Post your question here and we will try to help.
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Sky Digibox
If you have a problem with our original Sky Digibox or want to ask a question? Please post it here.
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Sky Broadband
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Sky Broadband Ordering
From choosing a Sky Broadband product to understanding how your order progresses this is where to get your answers.
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Sky Broadband Setup, Cabling, Connection & WiFi
Need to find out more about optimising wireless connections or just want to know what the lights on your router mean? It doesn't matter how basic or advanced your question ask it on this board.
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Sky Broadband Speed
Connection speed not matching the estimated access line speed you were given or just want to check you are getting the most out of your line? The community are here to help.
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Sky Broadband Gaming
Have a question about your ping or just want to chat about gaming? Please post here.
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Sky Fibre Unlimited
A new board for all Sky Fibre Unlimited questions and discussions.
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WiFi Hotspots from The Cloud
WiFi Hotspots from The Cloud let Sky Broadband Unlimited, Connect and Fibre customers stay online with free and unlimited wireless internet in popular places throughout the UK.
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Sky Talk
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Sky Talk Ordering & Setup
Sky Talk Freetime or Unlimited? Can I bring my number? Find out.
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Sky Talk Technical
The community are here to help if you have a question about Sky Talk functionality.
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Sky Online
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Sky.com, My Sky and Sky Apps
Whether it be resetting your PIN, checking your bill or using remote record this board is here for you to offer or ask for help. It's also a place to discuss mobile phone apps provided by Sky.
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Sky Email & Tools
Tips on using your Sky.com email address, calendar, Store & Share and photos.
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Account & Billing
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Rewards, Incentives & Vouchers
Do you have a query about an offer involving vouchers or other incentives? Want to ask something about a Sky Reward? Please post here.
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Billing
The place to ask general account or billing related questions. Please note that we cannot discuss individual accounts on the forums.
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New Solutions
Polls
How many microfilters do you have on the same telephone line along with your broadband router?
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