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Discussion topic: Vue Cinema Tickets - November

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caesarome
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Re: Sky VUE cinema tickets disappeared

‎15 Nov 2024 10:26 AM

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@Ltr86 

There is a fault which Sky are looking  it to today so hopefully this will be fixed soon.

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weejanpan
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Re: Vue Cinema tickets disappeared

‎15 Nov 2024 10:33 AM

Hi, 

 

I am a Cinema customer for about a year, and I cannot see the VUE cinema option at all. 

PLease help as really want to book Paddington. 

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Daniel0210
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Re: Vue Cinema tickets disappeared

‎15 Nov 2024 10:45 AM

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@weejanpan 

It's an issue Sky are aware of and it's being worked on. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
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with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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weejanpan
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Re: Vue Cinema tickets disappeared

‎15 Nov 2024 10:50 AM

Thanks, I will keep my eye on the, do you happen to know how long this has been an issue? 

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weejanpan
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Re: Sky VUE cinema tickets disappeared

‎15 Nov 2024 10:51 AM

THANKS 🙂

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lfcrule1972
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Re: Vue Cinema Tickets - November

‎15 Nov 2024 10:59 AM

The Vue tile reappeared 30mins or so ago for me - thanks for the efforts to get this fixed.

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weejanpan
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Re: Vue Cinema Tickets - November

‎15 Nov 2024 11:06 AM

Mine still not appearing 

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Adam1886
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Re: Vue Cinema Tickets - November

‎15 Nov 2024 11:13 AM

Still not working

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Wazza001
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Re: Vue Cinema tickets disappeared

‎15 Nov 2024 11:14 AM

Hi - I got my Vue codes for November (and the email confirming I have them) but the codes have disappeared from the my sky app since the latest app update. Any thoughts? (I have uninstalled and reinstalled the my sky app...)

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Woodyyyy
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Re: Vue Cinema tickets disappeared

‎15 Nov 2024 12:42 PM

Mines the same. Any ideas?

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caesarome
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Re: Vue Cinema tickets disappeared

‎15 Nov 2024 01:37 PM

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@Wazza001 @Woodyyyy 

There is a fault that is being worked on as I don't see them either.

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TracyMac
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Vue cinema tickets disappeared from app

‎15 Nov 2024 02:14 PM

I am in the my sky app and have sky cinema, even when i scan the QR code from the TV i cannot see the free tickets 

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Daniel0210
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Re: Vue cinema tickets disappeared from app

‎15 Nov 2024 02:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@TracyMac 

There is an issue Sky are aware of and being worked on.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Andy+MG
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Vue cinema tickets

‎15 Nov 2024 03:43 PM

Free Vue cinema tickets not showing in app
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Daniel0210
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Re: Vue cinema tickets

‎15 Nov 2024 03:44 PM

Posted by a Superuser, not a Sky employee. Find out more

@Andy+MG 

Sky are aware and are working on it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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