Sky Q or Glass

[SPENCER1956]

Can anyone help ? please !

I have been with Sky for 25 years +, we have Sky Q, 2 x mini boxes, multi room, sky signature, sky sports and Netflix. Somehow that comes to £102.50/month.

I have looked at Sky Glass, if a buy a 43 inch TV for £14 month for 4 years, Sky Ultimate Tv for £27.50, Sky Sports for £27.50, UHD Dolby for £6 month, Ad Skip £3 month, Netflix £5.50 month, whole home for £12.50 incl 2 free pucks.  So basically the same as we have now, but with a new TV. That comes to £96/month. I appreciate that because it forms a package the prices are cut, but £96 less the £14 TV makes £82, so why am I paying an extra £20 month. What way should I go ?

Adrian, Eastbourne

[ZyloKai]

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@SPENCER1956 wrote:

Can anyone help ? please !

I have been with Sky for 25 years +, we have Sky Q, 2 x mini boxes, multi room, sky signature, sky sports and Netflix. Somehow that comes to £102.50/month.

I have looked at Sky Glass, if a buy a 43 inch TV for £14 month for 4 years, Sky Ultimate Tv for £27.50, Sky Sports for £27.50, UHD Dolby for £6 month, Ad Skip £3 month, Netflix £5.50 month, whole home for £12.50 incl 2 free pucks.  So basically the same as we have now, but with a new TV. That comes to £96/month. I appreciate that because it forms a package the prices are cut, but £96 less the £14 TV makes £82, so why am I paying an extra £20 month. What way should I go ?

Adrian, Eastbourne

---

I would suggest staying with Sky Q for now, as Sky Glass and Sky Stream are still quite new and they are in their teething stage. Sky Q is quite established and has more channels that Sky Glass. I would suggest phoning Sky up and say you're looking to cancel your Sky account entirely and move to Virgin Media (even if you're not). They will offer you deals to try and keep you as a customer that might bring your bill down that £14 or more. But they will provide deals that are specific for your account.

Also, the prices you shared are your deal amounts for being a customer for 25 years. New customers probably would pay £102 if not more. 

Also don't actually cancel your account.

Contact information for Sky can be found here: https://viewersvault.com/Contact_information_for_Sky_(United_Kingdom_and_Ireland)

[TimmyBGood]

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@ZyloKai wrote:

 Sky Glass and Sky Stream are still quite new and they are in their teething stage. 

---

Stream and Glass are now both well into their fourth year (released simultaneously in October 2021) : that's not 'teething'.

[Doc5907]

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@SPENCER1956 wrote:

Can anyone help ? please !

I have been with Sky for 25 years +, we have Sky Q, 2 x mini boxes, multi room, sky signature, sky sports and Netflix. Somehow that comes to £102.50/month.

I have looked at Sky Glass, if a buy a 43 inch TV for £14 month for 4 years, Sky Ultimate Tv for £27.50, Sky Sports for £27.50, UHD Dolby for £6 month, Ad Skip £3 month, Netflix £5.50 month, whole home for £12.50 incl 2 free pucks.  So basically the same as we have now, but with a new TV. That comes to £96/month. I appreciate that because it forms a package the prices are cut, but £96 less the £14 TV makes £82, so why am I paying an extra £20 month. What way should I go ?

Adrian, Eastbourne

---

@SPENCER1956  in the first instance i would be calling up to negotiate your Sky Q package. At the price your paying you are likely paying the 'out-of-contract' full list prices and negotiating and signing up to a new 24 month deal should give you a chunk of discount.

Then if that deal you get is still higher than Stream/glass you can look at the latter.

[ZyloKai]

---

@TimmyBGood wrote:

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@ZyloKai wrote:

 Sky Glass and Sky Stream are still quite new and they are in their teething stage. 

---

Stream and Glass are now both well into their fourth year (released simultaneously in October 2021) : that's not 'teething'.

---

With comparison to Sky Q which has been available since 2016, Sky Glass/Stream is less established than Sky Q. 
In 2020, with Sky Q being in its forth year,  in the UK and Ireland, an estimated

• 84.25% are using Sky Q.
• 15.75% are using Sky+HD

Now in 2025, with Sky Glass in its forth year (UK)/third year (Ireland) and Sky Stream in its third year (UK)/second year (Ireland)  an estimated

• 27.56% are using Sky Glass/Stream
• 59.06% are using Sky Q,
• 5.91% still using Sky+HD

In terms of progress, Sky Glass/Stream should be up to 84% or higher, if we compare how well Sky Q did. People are fully aware of the issues with Sky Glass and Sky Stream and are not willing to change. I said "teething" stage as it's nowhere (yet) near as good as Sky Q. It's very much delayed in its progress.  And not to mention the update that prevented Sky Glass from turning on .

Though Sky have consistently said Sky Glass and Sky Stream are  not replacements to Sky Q, they kind of are. I think in the 2030s, satellite TV will be a thing of the past and the majority of customers will be on Sky Glass/Sky Stream or a newer device. 

[Chrisee]

@ZyloKai no idea where you got those sales figures from as Sky/Comcast have released no figures as far as I know as they never do so they must be estimates. However I think you are making a false comparison of the success of the two systems  as their are factors you are not taking into account.

Sky stopped the sale of new Sky+ systems in 2016 but as yet they have not done the same with Sky Q. However given there are no plans to replace the satellites Sky uses which have only another 4 or 5 years life it is likely they will have to stop sales quite soon  Sky Q was a revolutionary product when it was developed around 2014/5 but uses proprietary technology for its networking  which is no longer available. Sky have stopped development of Q's operating system beyond maintenance and the team switched to support for the Sky OS which Stream uses which gets updates every month or so. Increasingly apps and features on Stream wont be coming to Q.

Sales of the streaming service depends on the internet connection homes have access to and given the penetration of full fibre connections has increased significantly since 2021 when only around 20% of homes had a connection while now 83% of homes can access "gigabit" broadband* and 7 in 10 homes have access to a full fibre connection that factor will have influenced sales of Stream. While you dont need full fibre to have Sky Stream it certainly help because of its significantly better reliability over partial fibre.

As Q was different to Sky+ so Stream is different from Q so it takes time to adapt to the new way it works. People worry about losing their "recordings" and "control" which in practice is not a significant issue for most people but it takes time for that message to sink in.  However the number one issue affecting acceptance is the need to have a good stable home network which people confuse with having a fast service to their router whereas they are in practice different things as you can have 900Mb/s coming into the router and still have lousy wifi in another room which will mean a dreadful video streaming experience. Gradually the penny is dropping thst in many homes you need better kit than the single freebie router your ISP gives you. 

I have had three pucks and a Glass TV since soon after launch having previously had Sky Q and Sky+HD and my current service is as if not more reliable as either of the two earlier systems with better picture quality. Their were bugs at the beginning but now these are few and far between.

* see https://www.ofcom.org.uk/phones-and-broadband/coverage-and-speeds/full-fibre-broadband-reaches-nearl...

[ZyloKai]

---

@Chrisee wrote:

@ZyloKai no idea where you got those sales figures from as Sky/Comcast have released no figures as far as I know as they never do so they must be estimates. However I think you are making a false comparison of the success of the two systems  as their are factors you are not taking into account.

Sky stopped the sale of new Sky+ systems in 2016 but as yet they have not done the same with Sky Q. However given there are no plans to replace the satellites Sky uses which have only another 4 or 5 years life it is likely they will have to stop sales quite soon  Sky Q was a revolutionary product when it was developed around 2014/5 but uses proprietary technology for its networking  which is no longer available. Sky have stopped development of Q's operating system beyond maintenance and the team switched to support for the Sky OS which Stream uses which gets updates every month or so. Increasingly apps and features on Stream wont be coming to Q.

Sales of the streaming service depends on the internet connection homes have access to and given the penetration of full fibre connections has increased significantly since 2021 when only around 20% of homes had a connection while now 83% of homes can access "gigabit" broadband* and 7 in 10 homes have access to a full fibre connection that factor will have influenced sales of Stream. While you dont need full fibre to have Sky Stream it certainly help because of its significantly better reliability over partial fibre.

As Q was different to Sky+ so Stream is different from Q so it takes time to adapt to the new way it works. People worry about losing their "recordings" and "control" which in practice is not a significant issue for most people but it takes time for that message to sink in.  However the number one issue affecting acceptance is the need to have a good stable home network which people confuse with having a fast service to their router whereas they are in practice different things as you can have 900Mb/s coming into the router and still have lousy wifi in another room which will mean a dreadful video streaming experience. Gradually the penny is dropping thst in many homes you need better kit than the single freebie router your ISP gives you. 

I have had three pucks and a Glass TV since soon after launch having previously had Sky Q and Sky+HD and my current service is as if not more reliable as either of the two earlier systems with better picture quality. Their were bugs at the beginning but now these are few and far between.

* see https://www.ofcom.org.uk/phones-and-broadband/coverage-and-speeds/full-fibre-broadband-reaches-nearl...

---

@Chrisee
Point 1: Estimates

I clearly mentioned these were estimates:

"In 2020, with Sky Q being in its forth year,  in the UK and Ireland, an estimated"

"with Sky Glass in its forth year (UK)/third year (Ireland) and Sky Stream in its third year (UK)/second year (Ireland) an estimated".

Yes, these are calculated estimates of what systems were being used in 2020 and 2025 from the information that is available. I never claimed these were "sales figures".

Point 2: You mentioned Internet:

Let's be clear. OP asked specifically about either Sky Glass or Sky Q, so you're adding additional detail that was not asked. I've put a strike through the unrelated comments in your reply (i.e. broadband/Internet). 

Point 3: Sky Q still available to new customers
Yes, it is. But on your browser, go to a new incognito tab and go to sky.com and click on TV. There's no mention of Sky Q. One needs to actually find to get it. 

Point 4: Differences in Sky Q and Sky Glass/Stream
There was many differences between Sky+HD and Sky Q that customers needed to get used to that are outlined below. This is no different to Sky Q and Sky Glass/Stream on difference.

Sky+HD/Sky Q Differences (specifically UI):

i. Design & Layout
- Sky+HD: Uses a traditional grid-based EPG with a horizontal menu at the top and a vertical list of channels below. It’s simple but outdated.
- Sky Q: Features a sleek, modern tile-based layout, similar to streaming platforms like Netflix. The menu is positioned on the left side, allowing content previews on the right.

ii. Navigation & Speed
- Sky+HD: Navigation is slower, requiring users to scroll through long lists to find content.
- Sky Q: Faster navigation with fluid scrolling, predictive search, and category-based browsing for easier access to shows and apps.

iii. Personalisation & Recommendations
- Sky+HD: Basic categorisation with limited recommendations.
- Sky Q: AI-driven personalised recommendations based on viewing habits, plus a "Top Picks" section highlighting new and popular content.

iv. Search & Voice Control
- Sky+HD: Standard text-based search with manual typing using arrow keys.
- Sky Q: Voice search via the remote, allowing users to find content faster by saying a title, actor, or genre.

v. On-Demand & Streaming Integration
- Sky+HD: On-demand content is downloaded before watching, and app support is minimal.
- Sky Q: Seamlessly integrates Netflix, Disney+, YouTube, Spotify, and more, allowing direct streaming without downloads.

vi. Recordings & Playback
- Sky+HD: Recordings are stored in a simple list format.
- Sky Q: Offers a visual "Recordings" menu with thumbnails, making it easier to browse saved content.

vii. Multiroom & Device Integration
- Sky+HD: Requires separate boxes with no content sharing.
- Sky Q: Content can be accessed on Sky Q Mini boxes, smartphones, and tablets through the Sky Go app.

Point 5: Bugs and errors:
Even you mentioned there were bugs in the beginning, like with any system, but you failed to mention the major bug last year that I linked to that stopped Sky Glass systems turning on. My point regarding this is that Sky Glass and Sky Stream are still "young" and still might face errors or bugs, that similar bugs have already been squiahed on Sky Q.

My point still stands. Sky Glass and Sky Stream are not established enough to be fully reliable, even though they are reliable for you. And again, they have less channels that Sky Q. When Sky Glass/Stream are virtually the same, i.e., when the same channels, same apps, same subscriptions, etc. then it will be established enough. 

Point 6: Picture quality
Were you using a HD TV before you upgraded to Sky Glass? This would be a reason why the picture quality improved. But if you were using a true 4K UHD (not an UHD or HD) TV beforehand, you should'nt have seen any differences, or very little. 

~~~~

My own thoughts: 
Sky have consistently stated that Sky Glass and Sky Stream are not replacements for Sky Q. But, IMHO, they are. They were released 3 and 4 years ago, as a preparation for when satellite becomes obsolete or when Sky decides not to pay SES (the actual satellite owners) to use their satellites anymore. Originally, Sky's contract with SES would have been expired in 2027 but this got pushed to "through 2029". Sky Glass and Sky Stream will eventually replace Sky Q, more than likely in the early to mid 2030s. 

I honestly this OP should go with Sky Q for the time being, as, right now, it is a more established system that is less likely to fail. 

Please, if you're going to reply, at least read my comment thoroughly, and keep it relevant. 

[Chrisee]

@ZyloKai ok your figures are guesses I was hoping you had an informed source like Enders Research. 

Broadband/Internet/Home networking  is central to the Stream product just as satellite reception is central to Q it is the number one issue by far raised in the forums. Lack of high speed internet access is frequently given as a barrier to switching to Stream. Openreach are installing something around 80K full fibre connections each week, 

Sky are not promoting Q but it is still available for sale. Sky have said little publicly about future plans but given the contract with SES ends in 2030 and they are offering satellite engineers redundancy and retraining. The writing is clearly on the wall for Q so its hardly surprising Sky are not promoting the system. 

100% agree there were major differences between Sky+ and Sky Q I spent 5 years answering queries in the Q forum. The primary change for customers switching to Stream is understanding the switch from a local recording for which there is a superious concept of ownership to the concept of playlists again drawn from answering queries in the forum. 

Given I have a Sky Glass myself I am not aware of a major issue which prevented them from starting last year. There have been glitches these affect all 3 systems. In terms of volume of complaints after the messing up of the Sky+ system time change trumps the lot. 

I was able to do a AB comparison of picture quality between the two systems in UHD on my LG OLED. The pucks have far more up to date video processing which helps minimise motion issues that Q has suffered from. The judder due to mismatched frame rate is also minimised. It is not surprising as video processing has progressed greatly in the 5 or so years between the systems. The pucks have better HDR support for Sky's chosen HLG system and support for Dolby Vision for those apps that use it. 

You are entitled to your opinion and I to mine.

[ZyloKai]

---

@Chrisee wrote:

@ZyloKaiok your figures are guesses I was hoping you had an informed source like Enders Research. 

Broadband/Internet/Home networking  is central to the Stream product just as satellite reception is central to Q it is the number one issue by far raised in the forums. Lack of high speed internet access is frequently given as a barrier to switching to Stream. Openreach are installing something around 80K full fibre connections each week, 

Sky are not promoting Q but it is still available for sale. Sky have said little publicly about future plans but given the contract with SES ends in 2030 and they are offering satellite engineers redundancy and retraining. The writing is clearly on the wall for Q so its hardly surprising Sky are not promoting the system. 

100% agree there were major differences between Sky+ and Sky Q I spent 5 years answering queries in the Q forum. The primary change for customers switching to Stream is understanding the switch from a local recording for which there is a superious concept of ownership to the concept of playlists again drawn from answering queries in the forum. 

Given I have a Sky Glass myself I am not aware of a major issue which prevented them from starting last year. There have been glitches these affect all 3 systems. In terms of volume of complaints after the messing up of the Sky+ system time change trumps the lot. 

I was able to do a AB comparison of picture quality between the two systems in UHD on my LG OLED. The pucks have far more up to date video processing which helps minimise motion issues that Q has suffered from. The judder due to mismatched frame rate is also minimised. It is not surprising as video processing has progressed greatly in the 5 or so years between the systems. The pucks have better HDR support for Sky's chosen HLG system and support for Dolby Vision for those apps that use it. 

You are entitled to your opinion and I to mine.

---

"You are entitled to your opinion and I to mine."

Yes, absolutely. But I don't understand this "to and fro" if this is the case. You're failing to accept that what I said is an opinion and are rebutting me as if I'm wrong. Like I said, Sky Glass and Sky Stream are still in their teething stage, based on the progress, bug fixes, etc. that happened with Sky Q. Also, just because you didn't experience issues with Sky Q, Sky Glass and/or Sky Stream, doesn't mean they didn't happen. Just because you seemingly have had less issues than others, doesn't mean they didn't happen. This is the thread from last year about Sky Glass not turning on after an update: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/m-p/4755170

"ok your figures are guesses I was hoping you had an informed source like Enders Research."

I did say my estimates were educated guesses based on the information available. I didn't say there were "guesses" that I plucked from thin air, so please don't assume that. I will ask again, if you wish to continue this conversation, at least read and understand my points and don't change them based on your opinion. There's a difference between referencing my points and addressing them to misquoting me to fit your view. 

[nolte]

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@ZyloKai wrote:

---

@Chrisee wrote:

@ZyloKaiok your figures are guesses I was hoping you had an informed source like Enders Research. 

Broadband/Internet/Home networking  is central to the Stream product just as satellite reception is central to Q it is the number one issue by far raised in the forums. Lack of high speed internet access is frequently given as a barrier to switching to Stream. Openreach are installing something around 80K full fibre connections each week, 

Sky are not promoting Q but it is still available for sale. Sky have said little publicly about future plans but given the contract with SES ends in 2030 and they are offering satellite engineers redundancy and retraining. The writing is clearly on the wall for Q so its hardly surprising Sky are not promoting the system. 

100% agree there were major differences between Sky+ and Sky Q I spent 5 years answering queries in the Q forum. The primary change for customers switching to Stream is understanding the switch from a local recording for which there is a superious concept of ownership to the concept of playlists again drawn from answering queries in the forum. 

Given I have a Sky Glass myself I am not aware of a major issue which prevented them from starting last year. There have been glitches these affect all 3 systems. In terms of volume of complaints after the messing up of the Sky+ system time change trumps the lot. 

I was able to do a AB comparison of picture quality between the two systems in UHD on my LG OLED. The pucks have far more up to date video processing which helps minimise motion issues that Q has suffered from. The judder due to mismatched frame rate is also minimised. It is not surprising as video processing has progressed greatly in the 5 or so years between the systems. The pucks have better HDR support for Sky's chosen HLG system and support for Dolby Vision for those apps that use it. 

You are entitled to your opinion and I to mine.

---

"You are entitled to your opinion and I to mine."

Yes, absolutely. But I don't understand this "to and fro" if this is the case. You're failing to accept that what I said is an opinion and are rebutting me as if I'm wrong. Like I said, Sky Glass and Sky Stream are still in their teething stage, based on the progress, bug fixes, etc. that happened with Sky Q. Also, just because you didn't experience issues with Sky Q, Sky Glass and/or Sky Stream, doesn't mean they didn't happen. Just because you seemingly have had less issues than others, doesn't mean they didn't happen. This is the thread from last year about Sky Glass not turning on after an update: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/m-p/4755170

"ok your figures are guesses I was hoping you had an informed source like Enders Research."

I did say my estimates were educated guesses based on the information available. I didn't say there were "guesses" that I plucked from thin air, so please don't assume that. I will ask again, if you wish to continue this conversation, at least read and understand my points and don't change them based on your opinion. There's a difference between referencing my points and addressing them to misquoting me to fit your view. 

---

What information did you base your estimates off?

Anyone doing estimates would tend to use whole figures, not going to 2 decimal places. That makes it look like to a casual observer that real work went into the estimation of the figures.

When preparing your estimates, did you calculate a margin of error, while at it?

I like statistics, I like numbers, charts, comparison so I'm curious.

And on software problem, tech world is always plagued by issues. Windows 10 and 11 are hardly new technology but last July, they were affected by 'blue screens of death'

[ozsat]

For me the lack of the following on Sky Stream is my main reason for sticking with SkyQ: That's TV, That's TV2, That's TV3, Rewind TV and Talking Pictures.

There are about 30 tv channels on SkyQ which are not on Sky Stream.

[ZyloKai]

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@nolte wrote:

---

@ZyloKai wrote:

---

@Chrisee wrote:

@ZyloKaiok your figures are guesses I was hoping you had an informed source like Enders Research. 

Broadband/Internet/Home networking  is central to the Stream product just as satellite reception is central to Q it is the number one issue by far raised in the forums. Lack of high speed internet access is frequently given as a barrier to switching to Stream. Openreach are installing something around 80K full fibre connections each week, 

Sky are not promoting Q but it is still available for sale. Sky have said little publicly about future plans but given the contract with SES ends in 2030 and they are offering satellite engineers redundancy and retraining. The writing is clearly on the wall for Q so its hardly surprising Sky are not promoting the system. 

100% agree there were major differences between Sky+ and Sky Q I spent 5 years answering queries in the Q forum. The primary change for customers switching to Stream is understanding the switch from a local recording for which there is a superious concept of ownership to the concept of playlists again drawn from answering queries in the forum. 

Given I have a Sky Glass myself I am not aware of a major issue which prevented them from starting last year. There have been glitches these affect all 3 systems. In terms of volume of complaints after the messing up of the Sky+ system time change trumps the lot. 

I was able to do a AB comparison of picture quality between the two systems in UHD on my LG OLED. The pucks have far more up to date video processing which helps minimise motion issues that Q has suffered from. The judder due to mismatched frame rate is also minimised. It is not surprising as video processing has progressed greatly in the 5 or so years between the systems. The pucks have better HDR support for Sky's chosen HLG system and support for Dolby Vision for those apps that use it. 

You are entitled to your opinion and I to mine.

---

"You are entitled to your opinion and I to mine."

Yes, absolutely. But I don't understand this "to and fro" if this is the case. You're failing to accept that what I said is an opinion and are rebutting me as if I'm wrong. Like I said, Sky Glass and Sky Stream are still in their teething stage, based on the progress, bug fixes, etc. that happened with Sky Q. Also, just because you didn't experience issues with Sky Q, Sky Glass and/or Sky Stream, doesn't mean they didn't happen. Just because you seemingly have had less issues than others, doesn't mean they didn't happen. This is the thread from last year about Sky Glass not turning on after an update: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/m-p/4755170

"ok your figures are guesses I was hoping you had an informed source like Enders Research."

I did say my estimates were educated guesses based on the information available. I didn't say there were "guesses" that I plucked from thin air, so please don't assume that. I will ask again, if you wish to continue this conversation, at least read and understand my points and don't change them based on your opinion. There's a difference between referencing my points and addressing them to misquoting me to fit your view. 

---

What information did you base your estimates off?

Anyone doing estimates would tend to use whole figures, not going to 2 decimal places. That makes it look like to a casual observer that real work went into the estimation of the figures.

When preparing your estimates, did you calculate a margin of error, while at it?

I like statistics, I like numbers, charts, comparison so I'm curious.

And on software problem, tech world is always plagued by issues. Windows 10 and 11 are hardly new technology but last July, they were affected by 'blue screens of death'

---

Customer amount
In the UK and Ireland, in 2020 there was and estimated 12.7 million customers for TV. 

Sources:

https://www.mediamole.co.uk/entertainment/broadcasting/news/sky-reports-56000-customer-drop-in-2020-...

https://www.statista.com/topics/9487/pay-tv-in-the-united-kingdom/

https://www.statista.com/topics/3155/television-industry-in-the-united-kingdom-uk/

2020

The below source states that 7 to 10 million customers (which I converted to 84.25% at the high end) were using Sky Q. I assumed the remainder were using Sky+HD. I added the .25 as I felt it was more accurate, but one could round it to 84%. 

Source:
https://static.skyassets.com/contentstack/assets/bltdc2476c7b6b194dd/bltdd52b5bfa4c844b4/60edf5fb6a5...

2025

For 2025, the below sources say that an estimate 5.5 to 7.5 million customers are still using Sky Q which I converted to 59.06% on the high end (of 12.7 million customers as there's no information on 2024/5 customer amounts) and 500,000 to 750,000 customers using Sky Glass/Stream, which is 5.91% on the high end, and I assumed the remained were using Sky+HD. 

Sources:
https://www.statista.com/statistics/1469671/sky-customers-uk-italy/

https://www.statista.com/study/90592/tv-subscriptions-sky-customers-in-the-united-kingdom/

[nolte]

---

@ZyloKai wrote:

---

'

---

Customer amount
In the UK and Ireland, in 2020 there was and estimated 12.7 million customers for TV. 

Sources:

https://www.mediamole.co.uk/entertainment/broadcasting/news/sky-reports-56000-customer-drop-in-2020-...

https://www.statista.com/topics/9487/pay-tv-in-the-united-kingdom/

https://www.statista.com/topics/3155/television-industry-in-the-united-kingdom-uk/

2020

The below source states that 7 to 10 million customers (which I converted to 84.25% at the high end) were using Sky Q. I assumed the remainder were using Sky+HD. I added the .25 as I felt it was more accurate, but one could round it to 84%. 

Source:
https://static.skyassets.com/contentstack/assets/bltdc2476c7b6b194dd/bltdd52b5bfa4c844b4/60edf5fb6a5...

2025

For 2025, the below sources say that an estimate 5.5 to 7.5 million customers are still using Sky Q which I converted to 59.06% on the high end (of 12.7 million customers as there's no information on 2024/5 customer amounts) and 500,000 to 750,000 customers using Sky Glass/Stream, which is 5.91% on the high end, and I assumed the remained were using Sky+HD. 

Sources:
https://www.statista.com/statistics/1469671/sky-customers-uk-italy/

https://www.statista.com/study/90592/tv-subscriptions-sky-customers-in-the-united-kingdom/

---

1. The statista reports all seem to be inaccessible to me, including one they want $495 for

2. The only figure I can see in media mole is a total for UK, Ireland, Austria, Germany, and Italy

3. The financial statements is 87 pages long. If you are giving people a set of financial report as a source, you pinpoint where the relevant information is. Not just give them 87 pages to find the needle in the haystack.

4. The variance between the ranges you give are too high to be reliable. "Between 500k - 750k", this is 50% difference. "Between 7m and 10m", that is 42% difference.

5. I don't think any of this is at all relevant to the guy deciding between staying with sky q and switching to sky glass. @ozsat makes a good point on this, as if there are stations @SPENCER1956 watch not on glass, then not to change. 

I'd add that also switching would mean losing recordings so to be aware of this.

[ZyloKai]

---

@nolte wrote:

---

@ZyloKai wrote:

---

'

---

Customer amount
In the UK and Ireland, in 2020 there was and estimated 12.7 million customers for TV. 

Sources:

https://www.mediamole.co.uk/entertainment/broadcasting/news/sky-reports-56000-customer-drop-in-2020-...

https://www.statista.com/topics/9487/pay-tv-in-the-united-kingdom/

https://www.statista.com/topics/3155/television-industry-in-the-united-kingdom-uk/

2020

The below source states that 7 to 10 million customers (which I converted to 84.25% at the high end) were using Sky Q. I assumed the remainder were using Sky+HD. I added the .25 as I felt it was more accurate, but one could round it to 84%. 

Source:
https://static.skyassets.com/contentstack/assets/bltdc2476c7b6b194dd/bltdd52b5bfa4c844b4/60edf5fb6a5...

2025

For 2025, the below sources say that an estimate 5.5 to 7.5 million customers are still using Sky Q which I converted to 59.06% on the high end (of 12.7 million customers as there's no information on 2024/5 customer amounts) and 500,000 to 750,000 customers using Sky Glass/Stream, which is 5.91% on the high end, and I assumed the remained were using Sky+HD. 

Sources:
https://www.statista.com/statistics/1469671/sky-customers-uk-italy/

https://www.statista.com/study/90592/tv-subscriptions-sky-customers-in-the-united-kingdom/

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1. The statista reports all seem to be inaccessible to me, including one they want $495 for

2. The only figure I can see in media mole is a total for UK, Ireland, Austria, Germany, and Italy

3. The financial statements is 87 pages long. If you are giving people a set of financial report as a source, you pinpoint where the relevant information is. Not just give them 87 pages to find the needle in the haystack.

4. The variance between the ranges you give are too high to be reliable. "Between 500k - 750k", this is 50% difference. "Between 7m and 10m", that is 42% difference.

5. I don't think any of this is at all relevant to the guy deciding between staying with sky q and switching to sky glass. @ozsat makes a good point on this, as if there are stations @SPENCER1956 watch not on glass, then not to change. 

I'd add that also switching would mean losing recordings so to be aware of this.

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You specifically asked for my sources, which I provided.

"What information did you base your estimates off?"

I provided. Don't go back on what you said. I already agreed that it wasn't relevant. 

[best+of+the+best]

Oh dear @ZyloKai how is this helping @SPENCER1956  to decide Sky Q or Sky Glass.

Your posts are informative and somewhat OTT to a degree.

Sky Q uses Satellite and Sky Glass requires an Internet connection.

Sky Q apps On demand Voice Search also require an Internet connection a stable one at that

Not sure why you would not mention Internet Sky Glass doesn't run on fresh air and Sky Q has features that requires an Internet connection.

I'm referring to point 2 from a previous post of yours  @ZyloKai 

Point 2: You mentioned Internet:

Let's be clear. OP asked specifically about either Sky Glass or Sky Q, so you're adding additional detail that was not asked. I've put a strike through the unrelated comments in your reply (i.e. broadband/Internet).