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This discussion topic has been answered Discussion topic: Sky Comedy commentary

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Message posted on ‎08 Jun 2025 08:00 PM

Sky Comedy commentary

Why can't I turn this off?!

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Message posted on ‎14 Jun 2025 09:17 PM

Re: Sky Comedy commentary

I had this issue too when trying to watch 'And just like that' on Sky Comedy.   Audio description was set to off in settings - accessibility but the voiceover was still happening.  

 

What seemed to fix it was pressing the question mark button on the remote while the program was playing and changing audio description from off to on!  Saw someone else post the same solution on here somewhere.  

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Message posted on ‎08 Jun 2025 08:03 PM

Re: Sky Comedy commentary

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what programme is this on?

 

are you using sky q, stream, glass etc?

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If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
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Message posted on ‎08 Jun 2025 08:09 PM

Re: Sky Comedy commentary

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@Elaine+Elaine  sounds like you have audio description turned on, if you tell us which tv service you have we can advise on to turn it off 


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Message posted on ‎08 Jun 2025 08:35 PM

Re: Sky Comedy commentary

I don't. I never have. It's the only channel affected. It's been like this for more than a year. 

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Message posted on ‎08 Jun 2025 09:10 PM

Re: Sky Comedy commentary

Yes the constant Audio Description on Sky Comedy is something that comes up on here quite frequently but has never been resolved.

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Message posted on ‎12 Jun 2025 12:38 AM

Re: Sky Comedy commentary

And STILL nobody at Sky Comedy will switch this off. WHY??? I'M PAYING A KING'S RANSOM FOR THIS SERVICE.

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Message posted on ‎12 Jun 2025 07:29 AM

Re: Sky Comedy commentary

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@Elaine+Elaine wrote:

And STILL nobody at Sky Comedy will switch this off. WHY??? I'M PAYING A KING'S RANSOM FOR THIS SERVICE.

It's not something I've noticed when watching Sky Comedy.

What have Sky said when you've asked them ?


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Message posted on ‎13 Jun 2025 11:11 AM

Re: Sky Comedy commentary

I have never used audio description on ANY channel.

It is exclusively on Sky Comedy which is why I can't watch it.

I have Sky+ HD box.

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Message posted on ‎13 Jun 2025 11:32 AM

Re: Sky Comedy commentary

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@Elaine+Elaine wrote:

I have never used audio description on ANY channel.

It is exclusively on Sky Comedy which is why I can't watch it.

I have Sky+ HD box.

Is this on all programs on this channel?

 

I watch "The Connors" and "And Just Like That" and have just put the channel on now , "Barry" , and have never seen any audio description.

Also Sky+HD Box.


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Message posted on ‎13 Jun 2025 12:26 PM

Re: Sky Comedy commentary

Posted by a Superuser, not a Sky employee. Find out more

@Elaine+Elaine  have you checked the audio description settings just to make sure they are off

 

when watching Comedy Central press the help button on your remote control 

 

audio description should show the word off 


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Message posted on ‎13 Jun 2025 03:10 PM

Re: Sky Comedy commentary

Have had no reception for past 24 hours presumably due

to chaotic weather conditions -- don't watch those shows

anyhow ...

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Message posted on ‎13 Jun 2025 04:22 PM

Re: Sky Comedy commentary

@SKY1992bf wrote:

@Elaine+Elaine  have you checked the audio description settings just to make sure they are off

 

when watching Comedy Central press the help button on your remote control 

 

audio description should show the word off 

It's Sky Comedy rather than Comedy Central. It seems to come up a lot on here but there is never any solution, here are a few past topics:

 

https://helpforum.sky.com/t5/Sky-Q/Audio-description-permanently-ON-on-Sky-Comedy-channel/td-p/46995...

https://helpforum.sky.com/t5/Sky-Q/Sky-channel-114-audio-description-Sky-q/td-p/4852200

https://helpforum.sky.com/t5/Sky-Accessibility/Why-can-t-audio-description-on-the-Comedy-Channel-be-...

 

 

 

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Message posted on ‎13 Jun 2025 06:19 PM

Re: Sky Comedy commentary

The problem is Sky Comedy.

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Message posted on ‎14 Jun 2025 06:32 PM

Re: Sky Comedy commentary

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@Elaine+Elaine wrote:

The problem is Sky Comedy.

But you don't say which shows so that people can check.


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Message posted on ‎14 Jun 2025 07:45 PM

Re: Sky Comedy commentary

I did. And Just Like That. For starters.

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